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An overview of our performance

15,1% to 189,3 million
 
10,9% to R135,1 billion
 
7,0% R58,6 billion
Group subscribers
 
Revenue
 
EBITDA1
         
1,9% to 1 089,1 cents
 
to 824 cents per share
 
to R2,1 billion
HEPS
 
Dividend
 
Share buy-backs

1 Includes the profit from the sale of towers.

  2012   2011   % change  
Countries in which MTN has largest market share 15   15   –  
Capital expenditure (Rbn) 30,1   17,7   69,9  
People            
Number of employees 26 716   24 252   10,2  
Investment in employee development (Rm) 383   265   44,5  
Employee turnover (%) 5,3   7,1      
Gender diversity (% women to total employees) 36   32      
Employee culture survey (%) 69*   69      
MTN CSI (Rm) 193*   128**   50,8  
Network activity            
Call setup success rate – 2G (%)
98,87*   N/A      
  – 3G (%)
98,57*   N/A      
Dropped call rate     – 2G (%)
0,79*   N/A      
  – 3G (%)
0,48*   N/A      
Network availability – 2G (%)
99,14*   N/A      
  – 3G (%)
98,53*   N/A      
Governance            
Operations with fraud management framework (%) 81*   N/A      
Number of whistleblower tip-offs 886*   N/A      
Hours spent on internal audit activities 168 035   166 000   1  
Environment            
Greenhouse gases avoided through trigeneration plant (tonnes CO2e) 15 284   N/A      
CO2 emissions from energy use (tonnes CO2e) 1 040 723   950 564   9,5  
   Scope 1 – direct emissions 652 790   536 541   21,7  
   Scope 2 – indirect emissions 384 725   407 492   (5,6)  
   Scope 3 – indirect emissions 3 208   6 531   (50,9)  

* Indicates data has been subject to limited assurance. See page 100 for assurance statement.
** This figure excludes MTN employee volunteerism costs.