The environment in which we operate

In the past two decades, the global telecommunications environment has changed rapidly, completely reshaping the market. There has been a significant increase in the number of non-conventional players in the market, impacting traditional telecommunications revenue streams. In addition, there are increasing regulatory pressures, changing customer expectations and heightened competition.

These dynamics require us to proactively address pressures through creating sustainable and scaleable improvements to each operating company’s (opco’s) revenue streams and cost structure. We do this by defining and embedding our strategy and business model. In this way, we leverage economies of scale and allow operations to implement strategic priorities.

The diagram below depicts the convergence of the telecommunications, IT and media industries which is creating a growing market with numerous opportunities and overlapping boundaries. The success of a converged player depends on ensuring the appropriate operating model to capture the opportunities with the right capabilities (skills, processes and systems) to sustain revenue growth and healthy EBITDA margins.

Convergence of previously separate industries