Growth through data and digital Growth through data and digital

The big aspects of growth in our industry are data and digital. Data is about selling megabytes: we want to bring another 130 million customers into the data world and reach 200 million data customers in the next few years.

Our dual-data strategy is very important here: delivering high capacity 4G in cities and broad 3G coverage in rural areas.
A big piece of digital is MTN Mobile Money (MoMo) because consumers really need an easy, affordable, transactional financial services product that has not been provided by the mainstream commercial banks. Who else will lead that if not MTN?

Our 2022 aspirations

Achieve 200 million data subscribers
Achieve 100 million digital subscriptions, including
60 million for MTN Mobile Money


How we will achieve these

  • Implement dual-data strategy to drive data adoption. We will do this by addressing the high-value data segment (typically urban, high-end smartphone users) and the mass market (typically rural, low-cost handset users) by accelerating smartphone adoption and appropriate CVM and pricing techniques.
  • Position MTN as a media and entertainment gateway through suitable partnerships with content providers.
  • Scale up mobile financial services with focus on cash-in, cash-out and the payment ecosystem.

Details of our performance in 2017

  • Recorded 69 million active data users.
  • Grew MTN Mobile Money.
  • Grew data and digital contribution to revenue.
  • Set up new smartphone acceleration programme achieving smartphone penetration of 41%.
  • Kicked off our comprehensive dual-data strategy.
  • Increased 3G and 4G population coverage (see page 53).
  • Improved data throughput performance across the group (see page 52).
  • Revamped data bundle propositions, including reduced out-of-bundle rates.
  • Reduced data entry-level pricing.

Our focus in 2018

Operationalise our
dual-data strategy

Scale up MTN Mobile Money rapidly, as well as rich-media subscriptions


Active data users in 2017

Active data users in 2017

MTN Mobile Money in 2017

Active in 14 markets

22 million
customers
  Average
ARPU US$1,10
+900K
active MoMo subscribers
in December 2017
     
Introducing MTN MoMoPay   Introducing MoMoPay
     
4 600 transactions per minute 4 600
transactions
per minute
 
  Transaction value
US$5,3bn
in December 2017