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Here we provide an analysis of the Group’s performance against strategic themes in the
year. Using some of the main key performance indicators (KPIs) that we measure, we
rate the Group’s 2016 performance against targets set for the year and indicate the
material issues, capitals and stakeholders that are most relevant to each KPI. We also list
the executives whose primary responsibility it was to deliver on each KPI in 2016.
Status
Relevant
capital
Relevant
stakeholders
Primary executive
responsible in 2016
2017 – 2018
Financial
Shareholders
Gunter Engling
@
FY2017 dividend anticipated to be 700 cents***
per share at the discretion of the board and
taking into consideration market conditions
Social
All
Paul Norman
• Continue to improve stakeholder
management to enhance MTN’s reputation
Human
Employees
Paul Norman
• Continue to improve employee engagement
All
All
Gunter Engling
@
,
Suren Sooklal
• Intensify compliance and regulatory training
• Consolidate MTN’s compliance framework
• Increase audit activities
Jyoti Desai
#
,
Godfrey Motsa,
Karl Toriola,
Ismail Jaroudi,
Mteto Nyati,
Ferdi Moolman
• 2017 capital expenditure guidance of
R34,8 billion***
• Continue to improve NPS
Social and
relationship
Customers
Social and
relationship
Customers
Social and
relationship
Customers
Social and
relationship
Customers
Financial
Shareholders,
customers
Jyoti Desai
#
,
Godfrey Motsa,
Karl Toriola,
Ismail Jaroudi,
Mteto Nyati,
Ferdi Moolman
• Net addition guidance of 8,3 million
• Project IGNITE
• Increasing contribution of new revenue
streams
Financial
Shareholders,
customers
Financial
Shareholders,
customers
Financial
Shareholders,
customers
Social and
relationship
Social and
relationship
Financial
Regulators
Shareholders
Regulators
Shareholders
Business
partners
Stephen van Coller
Financial
Shareholders
Gunter Engling
@
• Project IGNITE
Financial
Shareholders
Gunter Engling
@
Financial
Customers,
shareholders
All
#
Since retired.
@
Appointed as acting CFO on 1 October 2016.
While the mandates of all executives are clearly defined, at publishing date, detailed KPIs for 2017 were still being
finalised.
MTN Group Limited
Integrated Report 2016
31
STRATEGIC
OVERVIEW