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Who we are
02 All about MTN
04 Our market context
06 Our BRIGHT strategy
08 Where we operate and how we performed
How we create value
12 How we create value using the six capitals
14 How we sustain value using the six capitals
16 Material matters impacting value creation
18 Relationships on which we rely
to create value
21 Top risks to value creation
Strategic and financial
review
28 The view of our chairman
30 Q&A with the group president and CEO
32 Q&A with the CFO
36 Key financial tables
BRIGHT performance
and plans
42 Best customer experience
44 Returns and efficiency focus
46 Ignite commercial performance
48 Growth through data and digital
50 Hearts and minds
52 Technology excellence
Contents
Governance, people
and remuneration
56 Governance
68 Our board of directors
72 Our executive committee
74 Management of our top opcos
76 Our approach to risk management
79 Our people
82 Remuneration report
100
Our investment case
Shareholder information
102 Stock exchange performance, shareholders’
diary, forward looking information
103 Glossary
104 Administration 2018
MTN Group Limited
Integrated Report 2017
01