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65

70

75

80

Sustainable employee engagement score

●

SEA

8

75

70

65

2014

2015

2016

2017

(%)

71

72

74

75

0

10

20

30

40

50

Employee promoter score

Q: How likely are you to recommend MTN as a place to work?

●

SEA

5

4

30

20

10

0

2014

2015

2016

2017

(%)

40

42

43

45

Our focus in 2018

Resolve difficult regulatory

issues, particularly in

Cameroon, Benin and

South Sudan

Talent management and

succession planning

Enhancements to the risk

management framework

across opcos

MTN Group Limited

Integrated Report 2017

51

BRIGHT performance

and plans