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Relationships on which we rely
to create value
continued
Employees
•
•
Provide skills required to deliver on our
strategy, vision and purpose.
Priority interest area
•
•
Career opportunities
•
•
Workplace conditions and practices
•
•
Visible ethical leadership.
Desired outcome
•
•
Competent, engaged, motivated and
diverse employees who ensure the success
and sustainability of MTN.
Performance in 2017
•
•
A refreshed management team introduced
the BRIGHT strategy
•
•
Continued to develop employees through
our learning academy, spent R252 million
on employee training
•
•
Increased levels of employee engagement,
with an increase in the group culture audit
score.
Link to strategy
Suppliers and business
partners
•
•
Supply quality products and services as
well as the opportunity to jointly create
solutions for greater value creation.
Priority interest area
•
•
Increased network deployment, coverage
and quality
•
•
Ethical and responsible supply chain
practices
•
•
Regulatory compliance.
Desired outcome
•
•
Transparent, efficient and mutually
beneficial relationships with suppliers and
partners.
Performance in 2017
•
•
Launched a new code of conduct to ensure
that our suppliers, employees
and subcontractors all adhere to ethical
and good governance practices
•
•
Explored partnerships with suppliers to
address upstream and downstream waste.
Link to strategy
Media
•
•
Inform other stakeholders about
developments at MTN and in the industry.
Priority interest area
•
•
Network coverage and quality
•
•
Consumer and data protection
•
•
Business performance and impact.
Desired outcome
•
•
Positive and productive relationships with
journalists, built on trust and reliability
•
•
Enhanced reputation for MTN.
Performance in 2017
•
•
Increased the visibility and accessibility of
group and opco executives to the media
•
•
Supported activities of the South African
National Editors Forum and Highway Africa
conference.
Link to strategy
20
MTN Group Limited
Integrated Report 2017