Results overview

Group President and CEO, Ralph Mupita comments

Group president and CEO, Ralph Mupita comments:

“In 2021, we adapted to extraordinary circumstances brought about by the COVID-19 pandemic and started shaping the MTN of the future through the execution of our Ambition 2025 strategy. During the year, COVID-19 has impacted lives and livelihoods across our markets and, as MTN Group, we were honored to have played a humble role in supporting the Africa Union’s efforts to bring much needed vaccines to our markets at a time where the continent was faced with challenging conditions on accessing vaccines equitably with other continents.

In a challenging macro-economic environment across our markets, we also experienced what we see as structurally higher demand for data services and accelerating transaction values in our fintech businesses. Supported by the leading brand in Africa, strong market share positions, well invested connectivity networks and platforms as well as staff that are committed to our vision, we delivered strong growth and returns in the year under review.

Supported by sustained commercial execution and capital allocation disciplines, we exceeded most of the Group's medium-term targets. During 2021, we deployed R32.7 billion of capex to sustain the growing demand for data services and position the Company well for a future driven by 4G and 5G technologies.

The Group reported solid growth in the year, with service revenue up by 18.3%* and EBITDA increasing by 23.7%*. This also demonstrated the strong operating leverage delivered by the business as the EBITDA margin expanded by 2.2pp* to 44.5%*. The performance was driven in part by pleasing growth in our larger operating companies (Opcos) and the benefits of our expense efficiency programme. All of MTN South Africa's (MTN SA) business units achieved healthy growth, while both MTN Nigeria and MTN Ghana each delivered service revenue of more than 20%.

Reported HEPS rose by 31.8% and were impacted by a number of non-operational and once-off items, which included accounting adjustments relating to our Middle East portfolio, arbitration settlement and material COVID-19 donations to the African Union (AU) for vaccines and the Coalition Against COVID-19 in Nigeria. Adjusting for these items, HEPS growth was strong at 26.6%. The improved earnings further boosted our adjusted ROE, which expanded by 2.6pp to 19.6%.

We paid cash taxes of approximately R11.0 billion, supporting the fiscal resources of the nation states that we operate in, growing at 30.3% YoY.

The Group's strong results were delivered despite the reduction in subscriber additions related to industry-wide regulations in Nigeria, including a ban on new SIM activations in H1. We closed the year with 272.4 million subscribers, up by 2.9 million. Excluding Nigeria, Group subscribers increased by 11.0 million. Encouragingly, subscriber additions in Nigeria returned to a positive trajectory in Q4 adding approximately 1 million customers - this establishes a solid basis for growth going forward. Active data subscribers increased by 11.1 million to 122.0 million.

In our platform businesses, we sustained momentum in the underlying value drivers. For MoMo, the number of monthly active users (MAU) rose by 22.6% YoY, adding 10.4 million MAU, to 56.8 million. Transaction value in our MoMo platform increased by 56.8% to US$239.4 billion.

The work to structurally separate the fintech business is progressing well and now aimed for completion by the end of Q2 2022. We were pleased to have secured the approval in principle for a Payment Services Banking licence in Nigeria in November 2021. The structural separation of the fibre business is also underway and is targeted to be completed in 2023.

We made substantial progress in deleveraging the balance sheet faster, with consolidated net debt-to-EBITDA improving to 0.4x (from 0.8x) and Holdco leverage improving to 1.0x (from 2.2x). This was boosted by cash of R18.4 billion upstreamed from our Opcos - including R7.8 billion from Nigeria - as well as R4.1 billion in net proceeds from our asset realisation programme (ARP) during the financial year.

We have materially advanced our ARP with the listing of IHS Towers on the New York Stock Exchange in October 2021, creating a liquidity platform and future opportunities to monetise the financial investment we have in this business. We also announced a passive tower infrastructure transaction for MTN SA, securing an Opco-friendly sale and lease back deal with anticipated net proceeds of approximately R5.2 billion. This is subject to certain conditions precedent, including regulatory approvals.

On the localisation front, we listed MTN Rwanda and MTN Uganda. We also successfully completed our Series 1 public offer of 575 million shares in MTN Nigeria with over 6.6 million Nigerians directly or indirectly becoming shareholders in MTN Nigeria. The Group expects net proceeds of R3.6 billion from the public offer. Our localisation work is one of the avenues through which we are creating shared value and promoting increased local ownership across our markets.

Our exit from the Middle East, in line with our pan-African strategy, is underway. In the year, the Group exited Syria and Yemen and we continue to explore options to exit Afghanistan.

I am pleased with the progress we have made with our Environmental, Social and Governance (ESG) priorities in the year. The inclusion of MTN Group in the FTSE/JSE Responsible Investment index post the year end reflected the work done to date, but more work lies ahead as we drive our shared value and sustainability agenda.

We remain focused on executing on Ambition 2025, driving growth, deleveraging the Holdco balance sheet and unlocking value. We are seeing accelerated growth sustaining at structurally higher levels, underpinned by data and the prospects for our platforms such as fintech.

To support this growth, we will invest in coverage, capacity and the resilience of our networks, as well as scaling of our platforms. Our Group capex guidance for 2022 is R34.4 billion on current currency assumptions. We expect capex intensity to decelerate over the medium term as the business continues to grow, with Group capex intensity anticipated to reduce in the range of 18% to 15%.

To reflect this stronger growth outlook, we have enhanced elements of our medium-term guidance framework, raising our targets for Group service revenue growth rate and returns.

We previously guided that we anticipated paying a minimum ordinary dividend of 260cps for FY 2021. The Board has declared a final ordinary dividend of 300cps for the year after considering our capital allocation priorities as well as the progress made in ARP execution and cash upstreaming from Opcos.

We also previously advised that the Board would communicate a revised medium-term dividend policy along with the announcement of FY 2021 results. We accordingly announce that the Board has resolved to adopt a policy where, at the announcement of full year results, a minimum dividend guidance will be provided for the financial year ahead on an annual basis.

The new policy supports the enhanced capital allocation framework of the Group, where investment in our core connectivity businesses and platforms and faster deleveraging of the Holdco balance sheet are prioritised over the medium term.

In driving faster deleveraging of the Holdco balance sheet, we will focus on completing the ARP and accelerate the reduction of dollar debt exposures.

In line with our policy, the Board anticipates paying a minimum ordinary final dividend of 330cps for FY 2022.

The declaration and payment of dividends remains at the discretion of the Board in consideration of: repatriation of cash from key markets, Holdco leverage, debt maturity profile and reducing dollar debt mix as well as Holdco liquidity management.

As MTN Group, we remain focused on our vision to provide leading digital solutions for Africa's progress and creating shared value for our stakeholders. Our enhanced medium-term guidance reflects the growth we see across our markets, as we do our part in driving the digital and financial inclusion across Africa."

Overview

MTN delivered a strong set of results in challenging trading conditions in the year ended 31 December 2021. These were largely ahead of our medium-term targets, demonstrating the business' resilience and execution strength.

Group service revenue grew ahead of our medium-term targets with an increase of 18.3%* to R171.8 billion (2020: R170.1 billion), led by growth of 6.5% in MTN SA, 23.2%* in MTN Nigeria and 28.6%* in MTN Ghana. Double-digit overall top-line growth from the regions also contributed to the Group's result.

Our focus on industry-leading connectivity operations produced solid voice and data revenue growth.

Voice revenue increased by 5.2%*, enabled by a 3.3% growth in voice traffic. Well-executed customer value management (CVM) initiatives and segmented customer propositions continued to support voice growth.

Data revenue expanded by 36.5%* on the back of a 53.3% increase in data usage (to 6.4 GB per user per month). Although initially triggered by the effects of the pandemic, the higher demand for online work, education, social interaction and entertainment were sustained in 2021. As at 31 December 2021, we had 122.0 million active data users, up 11.1 million.

For the year, the number of people covered by our 3G and 4G networks increased as we added 14.5 million and 54.6 million respectively. We invested further in 5G in SA with the addition of 843 sites; recorded 145.5 million smartphones on our network (53.4% penetration of our customer base); and reduced the average effective rate per megabyte by 15.3% as we worked to bridge the digital divide.

MTN GlobalConnect (MTN GC), which is driving our fibreco ambitions, continues to scale its fixed connectivity and wholesale mobility services.

MTN GC delivered a strong commercial and financial performance for the year. We signed fixed external infrastructure deals to the value of US$38.4 million in total contract value terms (TCV) and delivered growth in external revenue of 30.0% YoY to US$288.4 million (total MTN GC revenue of US$503.6 million including mobility, up 29% YoY).

In the year, we continued to build scale infrastructure assets to meet the explosive growth in data traffic and the accelerating digital economy in Africa. During 2021 we rolled out terrestrial fibre in some of our markets including SA, Nigeria, Ghana, Uganda, Kenya, Zambia and Zimbabwe. We concluded 15 new cross-border links across Africa.

In 2021, MTN rolled out over 15,000km of additional terrestrial fibre, of which MTN GC contributed approximately 4 400km, bringing our total inventory to approximately 100 000km of proprietary fibre. We also increased our subsea fibre capabilities and are preparing for the landing of 2AFRICA in four of our markets, where MTN GC will own fibre pairs around Africa to strengthen the network.

We target a structural separation of the fibre business to be completed in 2023, with asset separations already underway in markets such SA, Nigeria, Ghana Côte d'Ivoire and Uganda. Fibreco's have already been established in Zambia and Kenya. MTN GC is moving towards being a leading pan-African fibreco, with the strategic target to reach a footprint of 135 000km by 2025.

We continued to scale and accelerate our platforms, focused on building the largest and most valuable platforms.

Fintech revenue rose by 30.9%*. The number of active MoMo users increased by 10.4 million to 56.8 million compared to December 2020, generating a monthly ARPU of US$1.3. The value of MoMo transactions was up by 56.8% to US$239.4 billion and 10 billion transactions were processed, up 41.1% YoY. There were some reductions in pricing in markets such as Côte d'Ivoire and Cameroon due to competitive dynamics, as well as to drive increased adoption. This resulted in some pressure on revenue growth in H2.

In Nigeria, we added 374 000 agents to end the year with approximately 770 000 registered MoMo agents. We were pleased to secure an approval in principle for a Payment Services Banking licence in Nigeria.

We progressed efforts to scale the payments platform. The number of active merchants accepting MoMo payments was up 78.3% YoY at 785 147 and the total value of MoMo merchant payments (gross merchandise value - GMV) expanded by 66.5% to US$13.3 billion.

The total value of remittances grew by 56.3% to US$2.3 billion at 31 December 2021. In BankTech we facilitated a total loan value of US$1.1 billion, a 47.4% YoY increase. Within InsurTech, our aYo insurance business had more than 16.1 million registered policyholders and 6.3 million active policies (up 5.6% YoY). In total, aYo generated US$8.0 million (R128.1 million) in service revenue and US$12.5million (R198.0 million) in premium income.

Digital revenue increased by 22.8%*, supported by the greater uptake of our services. Ayoba, our instant messaging super app, reached 11.6 million monthly active users' milestone as at 31 December 2021. This represents an addition of 6.1 million users since December 2020.

Launched in May 2019, ayoba is globally available with a focus on Africa and has been updated to include music, gaming, channels and money transfer services. The platform aims to harness growth in the African digital economy by breaking down barriers such as limited access to the internet and digital services, low smartphone penetration, lack of locally relevant content and affordability.

Enterprise revenue increased by 13.4%*, supported by growth in MTN SA, which delivered growth of 16.8%, benefiting from increased data usage through work-from- home solutions. Other key markets which contributed to growth included MTN Ghana and MTN Côte d'Ivoire, both of which benefited from some turnaround in the SME segments, albeit with continued headwinds from COVID-19 impacts. Enterprise ICT revenues delivered a 17.8% YoY increase assisted by the Group's platform transformation strategy and the establishing of a dedicated Centre of Excellence focussed on converged services solutions.

Enterprise revenue for MTN Nigeria grew at 10.4%* YoY, supported by the expansion of the core mobile business as we gained market share. Growth was driven through the ongoing short-term COVID-19 deals, the strengthening of its SME CVM initiatives and the sustained recovery of the ICT business.

Wholesale revenue increased by 49.7%* on the back of strong national roaming in MTN SA. We recognised revenue of R2.7 billion (up 33.9% YoY) from Cell C. A balance of R236 million of national roaming revenue remained unrecognised as at 31 December 2021. We have started to see a contribution from the Telkom roaming deal secured by MTN SA during the year, and we are progressing our efforts to meaningfully launch network as a service in some of our other markets such as Ghana and Cameroon.

The Group's EBITDA margin in constant currency terms, and excluding the effects of once-off items, expanded by 2.2pp* to 44.5%*. This included margin improvements of 2.0pp*, 1.8pp*, 2.3pp* and 2.6pp* delivered by MTN Nigeria, MTN Uganda, MTN Ghana and MTN Cameroon respectively.

The Group's reported EBITDA margin was 41.9% compared to 45.3% in December 2020. The 2021 figure included a number of non-operational items totalling a net ‑R4.6 billion. This comprises gains on disposal/transition of assets (R1.8 billion), loss on remeasurement/deconsolidation of MTN Syria (-R4.8 billion), impairment of MTN Yemen (-R0.6 billion), COVID-19 donations (-R0.5 billion) and arbitration settlement (-R0.5 billion).

The 2020 margin had also included the effects of the gain on disposal of our ATC Uganda and ATC Ghana tower associates (R6.1 billion) and the impairment loss on the remeasurement of the MTN Syria disposal group and remeasurement of BICS disposal group (-R0.8 billion).

The Group's overall underlying margin improvement in 2021 was supported by our expense efficiency programme. In the year, we realised a total of R3.7 billion worth of efficiencies, with the largest savings recorded by MTN SA and MTN Nigeria.

Basic earnings per share (EPS) decreased by 19.3% to 763 cents (2020: 946 cents). 2021 EPS were impacted by impairment losses of 64 cents relating mainly to MTN Yemen and derecognition losses relating to MTN Syria of approximately 262 cents. There was some offset arising from fair value gains amounting to approximately 99 cents, mainly from BICS and aYo. EPS in December 2020 had included the benefit from gains amounting to approximately 341 cents on the disposal of the ATC Uganda and ATC Ghana tower associates announced in March 2020.

Reported HEPS increased by 31.8% to 987 cents (2020: 749 cents). HEPS were negatively impacted by net non-operational and once-off items amounting to 123 cents from the following items: hyperinflation (excluding impairments) of 42 cents (30 cents in 2020), the impact of foreign exchange gains and losses of -111 cents (-168 cents in 2020), the reversal of the time value loss recognised on the Irancell receivable of 0 cents (10 cents in 2020), material COVID-19 donations of -24 cents (0 cents) as well as arbitration settlement of -30 cents (0 cents in 2020).

We thus continued to show pleasing momentum in the growth of underlying earnings at the bottom line; adjusting for items mentioned above, HEPS was up 26.6% to 1 110 cents (877 cents in 2020).

Accelerating our investment and expanding the capacity of our networks remained in focus despite varying COVID-19 lockdown restrictions. For the year we invested capex of R39.4 billion on an IFRS 16 reported basis, which is 19.2% higher YoY (up by 14.3% to R32.7 billion under IAS 17).

We rolled out 3 566 3G, 9 158 4G sites and 849 5G sites. Capex intensity edged up to 18.0% from 16.0% under IAS 17 in December 2020, as we continued to invest in the accelerated growth opportunities we have identified.

Group operating free cash flow (OpFCF) increased by 13.2% to R32.1 billion, benefiting from a good underlying EBITDA performance, driven by positive operating leverage. If payments made for licence renewals and spectrum acquisitions are adjusted for, OpFCF would have been 35.2% higher.

Return on equity (ROE) (adjusted for non-operational items, including hyperinflation) expanded 2.6pp to 19.6%, from 17.0% in December 2020, reflecting the improvement in the quality of our earnings. The solid result in ROE was enabled by the Group's healthy revenue growth, cost efficiency gains, positive operating leverage as well as lower finance costs and depreciation.

COVID-19 pandemic impact on the business

2021 was shaped by the Delta and Omicron variants of COVID-19 infections. Some markets saw rapid increases in cases, leading to tighter lockdown restrictions. Vaccination rates increased, with around ~11% of all Africans fully vaccinated by the end February 2022, according to the Africa Centres for Disease Control and Prevention. Increased vaccination rates will help keep people healthier, contribute to a return to normality in our social and professional lives as well as improve overall economic activity.

In the year, we continued to manage the effects of COVID-19 by focusing on four key areas: social (our people, communities and stakeholders); commercial (including our customers); network and supply chain; and funding and liquidity.

Social

Safeguarding the wellbeing of our staff, customers and communities is of utmost importance to us. For our people, in 2021 we permitted work from home for most staff; for those who are unable to work remotely, we enforced strict protocols. The MTN Global Staff Emergency Fund for employees and Y'ello Hope packages for other stakeholders continued to support our staff, customers and communities.

We remain committed to providing a safe workplace. MTN is now following a hybrid working policy, with a mix of on-site and work-from-home solutions. In December, we approved and rolled out a COVID-19 vaccination policy, which includes making COVID-19 vaccinations mandatory. Through this policy, we aim to encourage more employees to vaccinate, ensuring the protection of themselves and others from the spread and adverse effects of the virus.

Through our partnership with the African Union (AU), we have contributed to efforts to limit the spread of the disease in Africa. Together, we launched the #OneMorePush campaign encouraging people to not give up in the fight against COVID-19, and to continue to wear their masks, wash their hands and practise social distancing.

This campaign was also an extension of the AU's 'Adapted Africa Joint Continental Strategy for COVID-19 Pandemic' endorsed by Africa's Health Ministers and aligned to the 'Prevent, Monitor and Treat' approach. We also extended the partnership by supporting the rollout of COVID-19 vaccines across the continent through the Group's US$25 million donation. Through this donation, 1.5 million vaccination doses have been delivered to 14 countries. 1.3  million doses are planned for delivery before end of Q1 2022 and will go to six countries – this will complete deliveries under the donation.

Commercial

After peaking amid the first wave of COVID-19 in 2020, our commercial trends in 2021 levelled out and remained resilient, lapping the high base of 2020.

Overall Group data traffic (including MTN Irancell) grew by 53.3% YoY in 2021. MTN SA was up by 58.3%, MTN Nigeria increased by 85.3%, and MTN Ghana was 54.9% higher.

Group fintech transaction volumes rose by 41.1% YoY and the value of fintech transactions in US dollar terms increased by 56.8%. In some markets, MTN continues to zero‑rate transactions to support customers and drive increased adoption.

Network and supply chain

Safeguarding the capacity and resilience of our networks remained of paramount importance. To cater for demand, we added 3 566 3G, 9 158 4G and 849 5G radio sites by 31 December 2021.

The headroom in our core data networks of our larger markets at peak utilisation was approximately 26% in South Africa, 27% in Nigeria and 35% in Ghana. Continual upgrades are in progress in these three markets, as well as others, ensuring that we are able to meet consumer and business demand.

Funding and liquidity

The resilience of our balance sheet was sustained. We accelerated the deleveraging of the Holdco balance sheet and optimised our debt mix, enabled by solid operational performance and cash flow generation, cash upstreaming, asset realisations and the prudent management of potential liabilities.

As at 31 December 2021, our Group net debt was R30.5 billion. Our net debt-to-EBITDA ratio of 0.4x remained well within our covenant limit of 2.5x. Our interest cover was 9.1x, comparing favourably with the covenant limit of no less than 5.0x.

We recorded a healthy liquidity position at the Holdco level: the Holdco net debt of R30.1 billion at December 2021 compared to the December 2020 level of R43.3 billion. Our Holdco leverage was 1.0x at year end (vs 2.2x in December 2020) - tracking well within our medium-term target of 1.5x. In achieving this, we repaid R21.5 billion in debt during the year, including the early redemption of the 2022 Eurobonds of US$500 million.

The acceleration in the deleveraging of our Holdco balance sheet was underpinned by the significant progress made in upstreaming cash to the Group. We upstreamed R18.4 billion in cash from our Opcos, including R7.8 billion from Nigeria. Post FY end, we upstreamed further cash of approximately R0.4 billion from Nigeria. As at 31 December 2021 the ratio of non-rand to rand-denominated debt at the Holdco improved to 41:59, from 48:52 in December 2020.

Our prudent approach to liquidity management resulted in Holdco liquidity headroom of R54.1 billion at 31 December 2021, made up of R20.1 billion in cash and R34.0 billion in committed, undrawn credit facilities.

Our focus over the medium term remains to deleverage faster through reducing our exposure to US dollar debt and improving the funding mix at the Holdco level through executing on our ARP, upstreaming cash from the operations and executing on liability management opportunities when they arise.

Creating shared value

In the year we made good advances in creating shared value, one of our four strategic priorities of Ambition 2025. We remained steadfast in contributing to Africa's progress, driven by our belief that everyone deserves the benefits of a modern connected life and our strategic intent of 'Leading digital solutions for Africa's progress'.

Across our markets we remain committed to driving digital and financial inclusion. We connected 23 million more people to broadband and improved affordability, with a 15.3% YoY reduction in the blended cost of data across our markets.

Our social and economic contribution made a meaningful impact on lives and livelihoods in our markets – this amounted to approximately R115 billion for 2021. We paid taxes of approximately R11.0 billion in support of the fiscal resources of the nation states in which we operate and invested R67.0 billion in our networks, advancing fixed investment. On the ground, we continued to support the livelihoods, including job creation and skills development, of approximately 6 million people.

The work to close the coverage gap in rural areas continued through our rapid rural rollout programme (R3) by rolling out 912 additional rural sites (2020: 684). Since the inception of the programme, we have expanded our coverage to more than 23 million (2020: 8.5 million) people in rural areas.

Our commitment to improve our ESG performance led to a significant upgrade in the Group's ESG rating by FTSE Russell to an overall rating to 4.3 (out of 5) at end‑December 2021 from 2.9 previously. MTN is now placed above the mobile telecoms sub-sector average and was also included in the FTSE/JSE Responsible Investment Top 30 Index.

In respect of eco-responsibility, we advanced our efforts to reach net zero emissions by 2040, including working closely with our suppliers to reduce our scope 3 emissions. We remain committed to reduction of carbon emissions by 47% (off a 2019 base) by 2030 across scope 1, scope 2 and scope 3 emissions, and to achieving net zero by 2040.

ARP and portfolio transformation

Our work to accelerate portfolio transformation progressed in the year. Our ARP, launched in March 2019 and enhanced in March 2020, aims to reduce debt, simplify our portfolio, reduce risk and improve returns. MTN's broader portfolio transformation plan is to accelerate these goals in line with our focus on pan-Africa, support our shared value objectives and structure the business to reveal value.

During FY 2021, the Group received net proceeds of 4.1 billion (including BICS and MTN Uganda IPO) and we expect further net proceeds of approximately R8.8 billion from the successful MTN Nigeria public offer and the sale of MTN SA's passive tower infrastructure once completed.

In October, IHS Towers – which is key to our ARP - listed and started trading on the NYSE after a public offering of 18 million ordinary shares priced at US$21.00 each. MTN now holds 85 176 719 ordinary shares, which is 26.0% of the asset. There was no secondary offer following the initial public offering (IPO) and MTN thus did not sell any shares, however the listing creates a liquidity platform and future opportunities to monetise the financial investment we have in this business. As at 31 December 2021, IHS traded at US$14.10/share.

In November, MTN SA announced a passive tower infrastructure transaction with IHS Towers. This entailed the sale and leaseback of 5 709 towers: approximately 4 000 greenfield and 1 700 rooftop sites. Completion of the transaction is subject to certain conditions precedent which include regulatory approvals. We anticipate net proceeds of R5.2 billion from the transaction.

In the year we made very good progress with localisations, which also supports our work to create shared value, broadening local participation and deepening the capital markets in which we operate.

In May, MTN Rwanda listed on the Rwanda Stock Exchange by introduction. In December 2021, we completed the IPO and listing of MTN Uganda on the Uganda Securities Exchange. Of the 4.5 billion shares (20% of MTN Uganda) on offer, 2.9 billion were allocated, realising net proceeds of R2.3 billion. The listing of MTN Uganda was ranked by Dealogic as the second largest SSA IPO in 2021.

Also in December 2021, we proceeded with a public offer for sale of up to 575 million shares in MTN Nigeria, by way of a bookbuild to institutional investors and fixed price to retail investors of NGN169 per share. After year-end the offer was successfully completed and was 1.39 times oversubscribed with a total of 802.0 million shares subscribed for by more than 126 000 investors. These included Nigerian retail and institutional investors. According to Dealogic, this was the largest SSA public offer in 2021.

Net proceeds anticipated from the offer amount to approximately R3.6 billion. Following the offer, MTN Group's shareholding in MTN Nigeria consequently reduced from 78.8% to 75.6%. We will continue the work to deliver on our stated intention of broadening the local shareholder base in MTN Nigeria, subject to market condition and regulatory approvals, with a goal to hold approximately 65% of the business in the medium-term.

We also continue our work for the further localisation of MTN Ghana, concluding a staff ESOP scheme of approximately 5% that takes the localisation level in the Opco to 17.5%. The Group is working on further localisation efforts in Ghana and now targeting a further 12.5% to achieve a 30% localisation outcome as part of the shared value strategy.

In line with our pan-Africa focus, we advanced our exit from the Middle East. We abandoned the operation in Syria in August 2021 – having deconsolidated the operation in February 2021 – given the regulatory actions and demands that made operating there untenable. We exited from our operation in Yemen through a transfer of our shareholding to a third party in November 2021 for a consideration of AED1. We continue to explore options to exit Afghanistan in an orderly manner.

Update on regulatory and legal considerations

SIM registration in Nigeria

In December 2020, the Nigerian Communications Commission (NCC) suspended the sale and activation of new SIMs for all operators in Nigeria, directing them to update SIM registration records with national identification numbers (NINs) for every SIM connected to networks in the country.

Since then, MTN Nigeria has made good progress, with approximately 44 million subscribers having submitted their NINs by 31 December 2021. This represents around 64% of the subscriber base and 74% of service revenue.

MTN Nigeria continues to actively support the Federal Government's NIN enrolment programme, having deployed more than 2 300 points of enrolment across the country. At the same time, MTN Nigeria is working with the National Identity Management Commission (NIMC) to accelerate the bulk verification of NINs collected.

The current deadline for NIN verification is 31 March 2022. While an extension is solely in the hands of the authorities, MTN Nigeria is working constructively with them and the industry, supporting the NIN enrolment drive, to ensure that customers are not unduly inconvenienced and the service revenue for 2022 is not significantly impacted.

Spectrum allocation and auction in South Africa

On 26 November 2021, ICASA granted the provisional assignments of radio frequency spectrum to operators (including MTN SA) as an interim measure and a step towards urgently finalising the permanent high-demand spectrum licensing process. The licences are valid from 1 December 2021 to 30 June 2022 or three months after the termination of the National State of Disaster, whichever comes first.

In December, ICASA issued a final Invitation to Apply (ITA) in respect of the licensing process for the International Mobile Telecommunications (IMT) spectrum. The regulator resolved to separate the auction of high-demand spectrum and the licensing of the Wireless Open Access Network.

The qualifying bidders were announced 21 February 2022 and the commencement of the actual auction was launched on 8 March 2022 for the opt-in round, and the main auction will take place on 10 March 2022.

MTN SA looks forward to the finalisation of the licensing process, as it will enable the provision of faster and more widespread high-speed data services and result in the reduction in the cost of data to consumers, as well as an increase in consumer access to the internet. This supports our commitment to bridge the digital divide and deliver on our belief that everyone deserves the benefits of a modern connected life.

MTN Ghana classification as a significant market power

Since October 2020, MTN Ghana has applied a 30% asymmetrical interconnect rate, effective for two years, in line with a directive from the National Communications Authority (NCA) which followed its classification of MTN Ghana as a significant market power. MTN Ghana remains in constructive discussions with the NCA and will update stakeholders on any significant developments.

Dividend and medium-term dividend policy update

Final dividend of 300cps for FY 2021

MTN's Board of directors (Board) had suspended dividend payments in 2020 and MTN guided in 2021 that the suspension would remain in place until March 2022. We also guided that the Group anticipates paying a minimum ordinary final dividend of 260cps for FY 2021.

We are, therefore, pleased to announce that the Board has declared a final ordinary dividend of 300cps for FY 2021.

Annual dividend declaration policy

We also previously advised that the Board would communicate a revised medium-term dividend policy along with the announcement of FY 2021 results. We accordingly announce that the Board has resolved to adopt a policy where, at the announcement of full year results, a minimum dividend guidance will be provided for the financial year ahead on an annual basis.

The new policy supports the enhanced capital allocation framework of the Group, where investment in our core connectivity businesses and platforms and faster deleveraging of the Holdco balance sheet are prioritised over the medium term.

Increased capital expenditure over the medium term will drive higher service revenue growth, with Group capex intensity (under IAS 17) anticipated to reduce in the medium term in the range of 18% to 15%, supporting operating cash flow growth.

In driving faster deleveraging of the Holdco balance sheet, we will focus on completing the ARP and accelerate the reduction of dollar debt exposures.

In line with our policy, the Board anticipates paying a minimum ordinary final dividend of 330cps for FY 2022.

The declaration and payment of dividends remains at the discretion of the Board in consideration of:

  • Repatriation of cash from key markets
  • Holdco leverage, debt maturity profile and reducing dollar debt mix
  • Holdco liquidity management
Disciplined capital allocation framework remains intact

The new policy will enable the Company to continue to adhere to its disciplined capital allocation framework, which prioritises:

  • Capital investment to grow the Group's platform and connectivity businesses
  • Maintain Holdco leverage within guidance levels, with focus on optimising debt mix and paying down non-ZAR debt
  • Return cash to shareholders in alignment with the new dividend policy
  • Selective M&A opportunities aligned to investment case as well strict risk and financial criteria
  • Special dividends or share buy-backs to considered if there is surplus cash after meeting other capital allocation priorities

Capex guidance 2022

Rm  Estimated 
(IFRS 16)
2022  
Estimated 
(IAS 17)
2022  
   Capitalised 
(IFRS 16)
2021  
Capitalised 
(IAS 17)
2021  
Capitalised 
(IFRS 16)
2020  
Capitalised 
(IAS 17)
2020  
South Africa  9 539  8 650     10 409  9 139  7 542  7 209 
Nigeria  15 777  10 444     14 905  11 092  12 694  10 016 
SEA  4 015  2 977     3 608  2 601  3 042  2 279 
WECA  10 437  8 215     7 477  6 869  6 439  6 028 
MENA  1 250  1 126     1 015  812  1 642  1 573 
Head offices, GlobalConnect and eliminations  2 993  2 988     1 804  1 960  1 286  1 127 
Total  44 011  34 400     39 218  32 473  32 645  28 232 
Hyperinflation  –  –     167  215  394  377 
Total reported  44 011  34 400     39 385  32 688  33 039  28 609 
Iran (49%) 2 564  2 463     2 237  2 400  1 865  1 773 

Financial review

Headline earnings reconciliation
Rm IFRS 
reported 
2021 
Impairment  
of goodwill,  
PPE and  
associates1
Loss on  
decon-  
solidation  
of subsidiary2
Impairment  
loss on  
remeasure-  
ment of  
disposal  
group3
Gain on  
disposal /  
dilution of  
investment in  
JV/Associate  
and fair value  
gain on  
acquisition of  
subsidiary4
Other5 Headline 
earnings 
2021
Revenue 181 646  –   –   –   –   –   181 646 
Other income 1 889  –   –   –   (1 791)  –   98 
CODM EBITDA before impairment of goodwill 76 158  545   4 720   53   (1 791)  (79)  79 606 
Depreciation. amortisation and impairment of goodwill (35 223) 583   –   –   –   –   (34 640)
CODM EBIT 40 935  1 128   4 720   53   (1 791)  (79)  44 966 
Net finance cost (14 448) –   –   –   –   –   (14 448)
Hyperinflationary monetary gain 275  –   –   –   –   –   275 
Share of results of associates and joint ventures after tax 2 054  –   –   –   –   (8)  2 046 
Profit before tax 28 816  1 128   4 720   53   (1 791)  (87)  32 839 
Income tax expense (11 822) –   –   –   (11 822)
Profit after tax 16 994  1 128   4 720   53   (1 791)  (87)  21 017 
Non-controlling interests (3 244) 9   –   (13)  –   12   (3 236)
Attributable profit 13 750  1 137   4 720   40   (1 791)  (75)  17 781 
EBITDA margin 41.9%  43.8% 
Effective tax rate 41.0%     36.0% 
Rm Hyper-  
inflation  
(excluding  
impair-  
ments)6
Impact of  
foreign  
exchange  
losses and  
gains7
Reversal of  
time value  
loss  
recognised  
on the Iran  
receivable8
Vaccine  
donations9
Other    
non-    
operational    
items10
Adjusted 
2021 
% 
movement 
2021
Revenue 13   –   –   –   –     181 659  3.0 
Other income (9)  –   –   –   –     89  (21.6)
CODM EBITDA before impairment of goodwill 5   –   –   486   536     80 633  7.3 
Depreciation. amortisation and impairment of goodwill 175   –   –   –   –     (34 465) (0.0)
CODM EBIT 180   –   –   486   536     46 168  13.6 
Net finance cost (213)  2 899   –   –   –     (11 762) (12.2)
Hyperinflationary monetary gain (275)  –   –   –   –     –  0.0 
Share of results of associates and joint ventures after tax (546)  (78)  –   –   –     1 422  (4.9)
Profit before tax (854)  2 821   –   486   536     35 828  24.6 
Income tax expense 62   (718)  –   (31)  (12 509) 20.9 
Profit after tax (792)  2 103   –   455   536     23 319  26.7 
Non-controlling interests 30   (102)  –   (15)  (3 323) 26.4 
Attributable profit (762)  2 001   –   440   536     19 996  26.8 
EBITDA margin 44.4% 
Effective tax rate 34.9% 
Rm IFRS 
reported 
2020 
Impairment  
of goodwill,  
PPE and  
associates1
Loss on  
decon-  
solidation of  
subsidiary2
Impairment  
loss on re-  
measurement  
of disposal  
group3
Gain on  
disposal /  
dilution of  
investment in  
JV/Associate  
and fair value  
gain on  
acquisition of  
subsidiary4
Other5
2020
Revenue 179 361  –   –   –   –   –  
Other income  6 228  –   –   –   (6 129)  –  
CODM EBITDA before impairment of goodwill 81 311  42   –   1 113   (6 129)  (22) 
Depreciation. amortisation and impairment of goodwill (36 716) 1 065   –   397   –   –  
CODM EBIT 44 595  1 107   –   1 510   (6 129)  (22) 
Net finance cost (18 233) –   –   –   –   –  
Hyperinflationary monetary gain 1 582  –   –   –   –   –  
Share of results of associates and joint ventures after tax 1 142  –   –   –   –   –  
Profit before tax 29 086  1 107   –   1 510   (6 129)  (22) 
Income tax expense (9 439) –   –   –   –   –  
Profit after tax 19 647  1 107   –   1 510   (6 129)  (22) 
Non-controlling interests (2 625) (9)  –   (7)  –   1  
Attributable profit 17 022  1 098   –   1 503   (6 129)  (21) 
EBITDA margin 45.3% 
Effective tax rate 32.5% 
Rm Headline 
earnings 
Hyper-   
inflation   
(excluding   
impair-   
ments)6
Impact of  
foreign  
exchange  
losses and  
gains7
Reversal  
of time  
value loss  
recognised  
on the Iran  
receivable8
Vaccine  
donations9
Other non-    
operational    
items10
Adjusted 
2020 
2020
Revenue 179 361  (2 925)   –   –   –   –     176 436 
Other income 99  15    –   –   –   –     114 
CODM EBITDA before impairment of goodwill 76 315  (1 186)   –   –   –   –     75 129 
Depreciation. amortisation and impairment of goodwill (35 254) 951    –   (174)  –   –     (34 477)
CODM EBIT 41 061  (235)   –   (174)  –   –     40 652 
Net finance cost (18 233) 868    3 972   –   –   –     (13 393)
Hyperinflationary monetary gain 1 582  (1 582)   –   –   –   –     – 
Share of results of associates and joint ventures after tax 1 142  69    284   –   –   –     1 495 
Profit before tax 25 552  (880)   4 256   (174)  –   –     28 754 
Income tax expense (9 439) 193    (1 103)  –   –   –     (10 349)
Profit after tax 16 113  (687)   3 153   (174)  –   –     18 405 
Non-controlling interests (2 640) 148    (137)  –   –   –     (2 629)
Attributable profit 13 473  (539)   3 016   (174)  –   –     15 776 
EBITDA margin 42.5%  42.5% 
Effective tax rate 36.9%  36.0% 
1 Represents the exclusion of the impact of goodwill, PPE, intangibles and joint venture impairments. 2021: Goodwill (Yemen: R550 million and Mednet: R33 million) and PPE (R545 million); 2020: MEIH (R67million), goodwill (Liberia: R308 million, Guinea-Bissau: R165 million and Yemen: R525 million) and PPE (R42 million).
2 Represents the deconsolidation of Syria (2021: R4 720 million; 2020: R0 million).
3 Represents the impairment loss on remeasurement of disposal group: 2021: Syria (R40 million); 2020: Syria (R1 106 million) and BICS (R397 million).
4 Represents the gain on disposal of investment in JV/Associate and fair value gain on acquisition of subsidiary. 2021: Fair value gain on acquisition of aYo (R526 million), the profit on sale of BICS (R1 212 million), profit on sale of Namibia (R38 million) and profit on disposal of Yemen (R15 million); 2020: Gain on disposal of tower companies (R6 136 million) and loss on disposal of CCA (R7 million).
5 Represents the net profit on disposal of PPE and intangibles. 2021: PPE (R76 million profit), intangibles (R9 million loss) and share of results from Iran (R8 million profit); 2020: PPE (R21 million).
6 The impact of hyperinflation is excluded for the operations that are currently accounted for on a hyperinflationary basis (MTN Irancell, MTN Sudan and MTN South Sudan), as well as those that have previously been accounted for on a hyperinflationary basis. The economy of Iran was assessed to be hyperinflationary effective 1 January 2020 and hyperinflation accounting has since been applied. The economy of Sudan was assessed to be hyperinflationary during 2018 and hyperinflation accounting has since been applied. The economy of South Sudan was assessed to be hyperinflationary effective 1 January 2016 and hyperinflation accounting has since been applied.
7 Adjustment for the net forex (gains)/losses impacting earnings for the respective periods. 2021: Forex loss of R2 001 million; 2020: Forex loss of R3 016 million). This includes the impact of forex in Iran.
8 Represents the (reversal)/recognition of the time value loss recognised on the Iran receivable (2021: R0 million; 2020: -R174 million).
9 Represents the donations contributed towards vaccinations for COVID-19 (2021: R440 million; 2020: R0 million).
10 Represents other non-operational items relating to arbitration settlement (2021: R536 million; 2020: R0 million).

Exchange rates

The stronger average rand against most local currencies had a negative overall translation impact on rand-reported results. The average naira weakened 7.1% YoY against the US dollar and closed 5.6% weaker. The average rand strengthened by 10.2% YoY against the US dollar and closed 7.9% weaker, which impacted negatively on the balance sheet especially owing to our US dollar-denominated debt.

Table 1: Group revenue by country
Actual 
Rm 
Prior
Rm
Reported 
% change 
Constant 
currency 
% change 
Contribution 
to revenue 
% 
South Africa 48 716  45 473 7.1  7.1  26.8 
Nigeria 60 050  57 980 3.6  22.7  33.1 
SEA 16 955  16 789 1.0  22.4  9.3 
Uganda 8 549  8 320 2.8  9.7  4.7 
Zambia 2 429  2 576 (5.7) 11.0  1.3 
Other SEA 5 977  5 893 1.4  54.3  3.3 
WECA 48 005  44 872 7.0  18.2  26.4 
Ghana 19 187  17 245 11.3  28.0  10.6 
Cameroon 7 244  6 686 8.3  16.2  4.0 
Côte d'Ivoire 8 903  8 776 1.4  9.0  4.9 
Other WECA 12 671  12 165 4.2  12.9  7.0 
MENA 6 550  10 423 (37.2) 47.1  3.6 
Sudan 2 226  3 306 (32.7) 294.0  1.2 
Afghanistan 2 092  2 310 (9.4) 9.2  1.2 
Other MENA^ 2 232  4 807 (53.6) 13.1  1.2 
Head offices, GlobalConnect and eliminations 1 383  899 0.8 
Total 181 659  176 436 3.0  17.6  100.0 
Hyperinflation (13) 2 925 (0.0)
Total reported 181 646  179 361 1.3  17.6  100.0 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.

Revenue and service revenue

In constant currency terms, Group total revenue increased by 17.6%* and service revenue increased by 18.3%*, supported by growth across most of our operations: MTN SA (up 6.5%), MTN Nigeria (up 23.2%*), MTN Uganda (up 9.3%*), MTN Ghana (up 28.6%*), MTN Cote d’Ivoire (up 9.0%*) and MTN Cameroon (up 16.4%*).

Group revenue in our connectivity business: voice grew by 5.2%* to R82.4 billion, data expanded by 36.5%* to R56.5 billion. Group revenue in our platforms: fintech grew by 30.9%* to R15.9 billion, digital was up by 22.8%* to R3.3 billion, enterprise revenue grew by 13.4%* to R16.6 billion and wholesale increased by 49.7%* to R6.0 billion.

Table 2: Group service revenue by country
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
Contribution  
to service 
revenue 
% 
South Africa  39 446  37 024  6.5  6.5  23.0 
Nigeria  59 943  57 686  3.9  23.2  34.9 
SEA  16 744  16 577  1.0  22.5  9.7 
Uganda  8 465  8 267  2.4  9.3  4.9 
Zambia  2 352  2 471  (4.8) 12.0  1.4 
Other SEA  5 927  5 839  1.5  54.8  3.4 
WECA  47 782  44 569  7.2  18.4  27.8 
Ghana  19 131  17 125  11.7  28.6  11.1 
Cameroon  7 206  6 640  8.5  16.4  4.2 
Côte d'Ivoire  8 856  8 729  1.5  9.0  5.2 
Other WECA  12 589  12 075  4.3  13.0  7.3 
MENA  6 537  10 402  (37.2) 47.1  3.8 
Sudan  2 220  3 295  (32.6) 294.3  1.3 
Afghanistan  2 085  2 301  (9.4) 9.3  1.2 
Other MENA^  2 232  4 806  (53.6) 13.1  1.3 
Head offices, GlobalConnect and eliminations  1 383  900  0.8 
Total  171 835  167 158  2.8  18.3  100.0 
Hyperinflation  (14) 2 914  (0.0)
Total reported  171 821  170 072  1.0  18.3  100.0 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.
Table 3: Group revenue analysis
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
Contribution 
to revenue 
% 
Outgoing voice1  71 676  78 811  (9.1) 5.8  39.5 
Incoming voice2  10 774  12 290  (12.3) 1.4  5.9 
Data3  56 454  47 615  18.6  36.5  31.1 
Digital4  3 269  3 133  4.3  22.8  1.8 
Fintech5  15 906  13 563  17.3  30.9  8.8 
SMS  4 173  3 959  5.4  18.4  2.3 
Devices  9 824  9 278  5.9  6.9  5.4 
Wholesale6  6 029  4 204  43.4  49.7  3.3 
Other  3 554  3 583  (0.8) 10.2  2.0 
Total  181 659  176 436  3.0  17.6  100.0 
Hyperinflation  (13) 2 925  (0.0)
Total reported  181 646  179 361  1.3  17.6  100.0 
The constant currency percentage changes only included the first 2 months of MTN Syria’s results and the first 10 months of MTN Yemen’s results in the Group and the respective country results of 2020.
1 Excludes international roaming and wholesale.
2 Includes local and international roaming and excludes wholesale.
3 Includes mobile and fixed access data and excludes roaming and wholesale.
4 Includes rich media services, content VAS, eCommerce and mobile advertising.
5 Includes Xtratime and mobile financial services.
6 Includes domestic wholesale voice, SMS and data, leased lines and BTS rentals.
Table 4: Group data revenue1
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
South Africa  16 479  14 565  13.1  13.1 
Nigeria  18 729  14 360  30.4  55.3 
SEA  3 692  3 314  11.4  39.5 
Uganda  1 717  1 505  14.1  22.5 
Zambia  607  599  1.3  20.7 
Other SEA  1 368  1 210  13.1  84.4 
WECA  15 109  11 689  29.3  43.6 
Ghana  6 865  5 066  35.5  56.1 
Cameroon  2 300  1 834  25.4  34.8 
Côte d'Ivoire  2 154  1 645  30.9  41.4 
Other WECA  3 790  3 144  20.5  30.9 
MENA  2 192  3 458  (36.6) 65.2 
Sudan  825  1 240  (33.5) 298.6 
Afghanistan  730  703  3.8  25.9 
Other MENA^  637  1 515  (58.0) 18.0 
Head offices, GlobalConnect and eliminations  253  229 
Total  56 454  47 615  18.6  36.5 
Hyperinflation  31  1 091 
Total reported  56 485  48 706  16.0  36.5 
The constant currency percentage changes only included the first 2 months of MTN Syria’s results and the first 10 months of MTN Yemen’s results in the Group and the respective country results of 2020.
1 Includes mobile and fixed access data and excludes roaming and wholesale.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.
Table 5: Group fintech revenue2
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
South Africa  1 089  1 052  3.5  3.5 
Nigeria  2 559  1 931  32.5  57.0 
SEA  3 536  3 163  11.8  22.6 
Uganda  2 181  2 111  3.3  10.0 
Zambia  584  515  13.4  31.2 
Other SEA  771  537  43.6  68.3 
WECA  8 685  7 268  19.5  32.9 
Ghana  4 711  3 928  19.9  37.3 
Cameroon  1 110  883  25.7  35.0 
Côte d'Ivoire  1 129  1 156  (2.3) 5.0 
Other WECA  1 735  1 301  33.4  44.0 
MENA  57  146  (61.0) 18.8 
Sudan  2  2  0.0  100.0 
Afghanistan  19  16  18.8  35.7 
Other MENA^  36  128  (71.9) 5.9 
Head offices, GlobalConnect and eliminations  (20) 3 
Total  15 906  13 563  17.3  30.9 
Hyperinflation  (4) (23)
Total reported  15 902  13 540  17.4  30.9 
The constant currency percentage changes only included the first 2 months of MTN Syria’s results and the first 10 months of MTN Yemen’s results in the Group and the respective country results of 2020.
2 Includes Xtratime and mobile financial services.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.
Table 6: Group digital revenue3
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
South Africa  1 340  1 118  19.9  19.9 
Nigeria  657  410  60.2  91.5 
SEA  62  127  (51.2) (39.2)
Uganda  18  24  (25.0) (18.2)
Zambia  12  55  (78.2) (73.9)
Other SEA  32  48  (33.3) (5.9)
WECA  1 065  1 140  (6.6) 6.6 
Ghana  440  559  (21.3) (4.3)
Cameroon  152  111  36.9  47.6 
Côte d'Ivoire  327  316  3.5  10.8 
Other WECA  146  154  (5.2) 3.5 
MENA  143  331  (56.8) 49.0 
Sudan  41  117  (65.0) 105.0 
Afghanistan  38  34  11.8  35.7 
Other MENA^  64  180  (64.4) 33.3 
Head offices, GlobalConnect and eliminations  2  7 
Total  3 269  3 133  4.3  22.8 
Hyperinflation  (1) 89 
Total reported  3 268  3 222  1.4  22.8 
The constant currency percentage changes only included the first 2 months of MTN Syria’s results and the first 10 months of MTN Yemen’s results in the Group and the respective country results of 2020.
3 Includes rich media services, content VAS, eCommerce and mobile advertising.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.

Costs

Table 7: Cost analysis
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
% 
of revenue 
Handsets and other accessories  10 552  10 899  (3.2) (0.6) 5.8 
Interconnect  8 744  9 867  (11.4) 4.0  4.8 
Roaming  912  872  4.6  16.0  0.5 
Commissions  12 121  13 919  (12.9) (1.2) 6.7 
Government and regulatory costs  6 745  6 274  7.5  21.2  3.7 
VAS/Digital revenue share  2 602  2 884  (9.8) 23.9  1.4 
Service provider discounts  3 854  1 321  191.7  192.2  2.1 
Network and IS maintenance  27 611  17 867  54.5  82.5  15.2 
Marketing  3 539  2 948  20.0  32.1  1.9 
Staff costs  11 698  12 616  (7.3) 1.3  6.4 
Other opex  13 619  21 760  (37.4) (27.7) 7.5 
Total  101 997  101 227  0.8  14.3  56.2 
Loss on deconsolidation of subsidary  4 720  –  2.6 
Impairment loss on MTN Yemen PPE and intangible assets  609  –  0.3 
Impairment loss on remeasurement of disposal group  53  1 510  0.0 
Hyperinflation  (2) 1 541  (0.0)
Total reported  107 377  104 278  3.0  14.3  59.1 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.

Total costs increased by 14.3%*, due to higher network costs from site rollout and the forex impact and CPI impact on BTS lease rentals from MTN Nigeria. Increased commissions paid by MTN Ghana contributed to higher costs.

Included in total costs are non-operational and once-off items, namely: R0.5 billion for COVID-19 donations and arbitration settlement of R0.5 billion. Adjusting for these items, costs were up by 13.1%*.

Our expense efficiency programme includes an enhanced oversight of expenditure such as distribution, IT and network costs. The programme has since facilitated a containment of overall cost increases. The total realised efficiencies for the year were R3.7 billion, mainly from network and sales and efficency. Total efficiencies included approximately R1 440 million, R935 million and R282 million in savings from MTN Nigeria, MTN SA and MTN Cote d'Ivoire respectively.

EBITDA

Table 8: Group EBITDA by country
Actual
Rm 
Prior
Rm 
Reported
% change 
Constant
Currency
% change 
South Africa  18 956  17 742  6.8  6.8 
Nigeria  31 852  29 506  8.0  27.8 
SEA  7 847  7 705  1.8  25.0 
Uganda  4 387  4 118  6.5  13.7 
Zambia  556  765  (27.3) (11.6)
Other SEA  2 904  2 822  2.9  62.1 
WECA  19 369  17 717  9.3  21.9 
Ghana  10 557  9 097  16.0  33.8 
Cameroon  2 507  2 149  16.7  25.5 
Côte d'Ivoire  3 096  3 042  1.8  9.1 
Other WECA  3 209  3 429  (6.4) 1.4 
MENA  2 082  3 352  (37.9) 56.2 
Sudan  1 085  1 428  (24.0) 361.7 
Afghanistan  615  585  5.1  27.1 
Other MENA^  382  1 339  (71.5) (37.8)
Head offices, GlobalConnect and eliminations  (355) (699)
CODM EBITDA  79 751  75 323  5.9  22.1 
Gain on disposal/dilution of investment in joint ventures and associates  1 212  6 129 
Fair value gain on acquisition of subsidiary  526  – 
Profit on disposal of Namibia and Yemen  53 
Loss on deconsolidation of subsidiary  (4 720) – 
Impairment loss on MTN Yemen PPE and intangible assets  (609) – 
Impairment loss on remeasurement of disposal group  (53) (1 510)
Hyperinflation  (2) 1 369 
CODM EBITDA before impairment of goodwill and joint ventures  76 158  81 311  (6.3) 22.1 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.

Group EBITDA decreased by 6.3% on an IFRS reported basis. On a constant currency basis before once-off items, EBITDA increased by 23.7%. This was driven by healthy operational results across most operations, with MTN SA up 6.8%, MTN Nigeria up 27.8%*, MTN Ghana up 33.8%* and increases of 25.0%*and 21.9%* in SEA and overall WECA respectively.

The strong service revenue and EBITDA growth resulted in an increase in the Group EBITDA margin by 1.6pp* to 43.9%*. Excluding the COVID-19 donations and arbitration settlement, the EBITDA margin was 44.5%*.

Depreciation, amortisation and impairment of goodwill

Table 9: Group depreciation and amortisation
  Depreciation     Amortisation  
Actual
Rm
Prior
Rm
Reported
% change
Constant
currency
% change
Actual
Rm
Prior
Rm
Reported
% change
Constant
currency
% change
South Africa 9 130 8 417 8.5 8.5 1 294 1 062 21.8 21.8
Nigeria 8 984 9 598 (6.4) 11.3 1 626 1 576 3.2 21.8
SEA 1 954 1 978 (1.2) 10.8 786 411 91.2 107.4
Uganda 1 131 1 138 (0.6) 6.1 619 327 89.3 101.0
Zambia 258 298 (13.4) 3.2 94 81 16.0 36.2
Other SEA 565 542 4.2 26.1 73 3 2 333.3 3 550.0
WECA 7 167 7 339 (2.3) 7.1 1 383 1 531 (9.7) 0.4
Ghana 2 172 2 137 1.6 16.7 398 368 8.2 24.4
Cameroon 1 494 1 655 (9.7) (3.1) 213 246 (13.4) (6.2)
Côte d'Ivoire 1 741 1 636 6.4 14.5 321 546 (41.2) (36.2)
Other WECA 1 760 1 911 (7.9) (0.3) 451 371 21.6 37.5
MENA 594 1 263 (53.0) (13.3) 302 470 (35.7) (14.2)
Sudan 45 202 (77.7) 18.4 8 24 (66.7) 60.0
Afghanistan 416 526 (20.9) (4.8) 79 97 (18.6) (1.3)
Other MENA^ 133 535 (75.1) (36.7) 215 349 (38.4) (19.5)
Head offices, GlobalConnect and eliminations 432 503 813 552
Total 28 261 29 098 (2.9) 8.5 6 204 5 602 10.7 23.9
Hyperinflation 136 810 39 141
Total reported 28 397 29 908 (5.1) 8.5 6 243 5 743 8.7 23.9
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.

The Group depreciation charge increased by 8.5%* as the trajectory continued to normalise following the elevated capex profile of the past few years. Amortisation costs increased by 23.9%* driven largely by IT software in MTN SA and network licences in MTN Nigeria and MTN Uganda.

At every reporting period, the Group performs impairment testing on our assets. For the year, the Group made goodwill impairments of R583 million, including R550 million for MTN Yemen. This resulted from a write down of the cash-generating unit's recoverable amount, which the Group considered to be negligible.

Net finance costs

Table 10: Net finance cost
Actual
Rm 
Prior
Rm 
Reported
% change 
Constant
currency
% change 
%
of revenue 
Net interest paid/(received) 11 763  13 393  (12.2) (3.3) 6.5 
Net forex losses/(gains) 2 898  3 972  (27.0) (36.7) 1.6 
Total  14 661  17 365  (15.6) (12.5) 8.1 
Hyperinflation  (213) 868  (0.1)
Total reported  14 448  18 233  (20.8) (12.5) 8.0 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.

Net finance costs decreased by 12.5%* to R14.4 billion, driven by a decrease in forex losses and a lower interest rate environment. Finance costs relating to interest-bearing liabilities decreased by 19.3% to R5.8 billion (from R7.1 billion) following repayment of debt.

The average cost of borrowing declined by 0.2pp to 7.6% from 7.8% as the interest rate environment declined together with a reduction in debt, underpinned by improved cash generation enabled by a strong underlying performance.

We recognised net forex losses of R2.6 billion at 31 December 2021 compared to R4.5 billion in the prior year. This was largely due to the stronger rand.

Share of results of associates and joint ventures after tax

We recorded a positive contribution of R2.1 billion from associates and joint ventures, compared to R1.1 billion in the prior year. The contribution was largely attributable to MTN Irancell's strong financial performance which was supported by a stronger Iranian rial.

Taxation

Table 11: Taxation
Actual 
Rm 
Prior 
Rm 
Reported 
% change 
Constant 
currency 
% change 
Contribution 
to taxation 
% 
Normal tax  11 719  9 293  26.1  45.6  99.1 
Deferred tax  (1 186) (1 469) 19.3  12.1  (10.0)
Foreign income and withholding taxes  1 227  1 421  (13.7) (9.3) 10.4 
Total  11 760  9 245  27.2  46.1  99.5 
Hyperinflation  62  194  0.5 
Total reported  11 822  9 439  25.2  46.1  100.0 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.

The reported Group effective tax rate (GETR) was 41.0% - higher than the prior year's rate of 32.5%, mainly due to the non-deductible loss on deconsolidation of subsidiary, the non-deductible impairment of goodwill, PPE and intangible assets in MTN Yemen; and withholding taxes on dividends repatriated from MTN Nigeria. The GETR in December 2020 had benefited from the non-taxable gain from the disposal of the tower companies.

For the year ended 31 December 2021, the Group's reported taxation charge increased by 25.2% to R11.8 billion. Normalising for the aforementioned items, the underlying GETR was 35.5% (December 2020: 37.0%) - this is in line with our medium-term guidance range (mid-to-high 30%s).

Cash flow

Cash inflows generated from operations increased by 12.8% to R88.7 billion, driven by a strong operational performance across our markets. Key cash outflows included tax paid of R11.0 billion, net interest paid of R11.0 billion and capex of R35.2 billion (R6.2 billion of which relates to spectrum and operating licence payments).

Underlying operating free cash grew by 13.2% to R32.1 billion, driven by positive operating leverage. If payments made for licence renewals and spectrum acquisitions are adjusted for, OpFCF would have been 35.2% higher.

Capital expenditure

Table 12: Capital expenditure
Actual 
IFRS 16 
Rm 
Actual 
IAS 17 
Rm 
Prior 
IAS 17 
Rm 
Reported 
% change 
Constant 
currency 
% change 
South Africa  10 409   9 139   7 209  26.8  26.8 
Nigeria  14 905   11 092   10 016  10.7  27.7 
SEA  3 608   2 601   2 279  14.1  44.0 
Uganda  1 743   1 104   1 032  7.0  13.0 
Zambia  507   507   436  16.3  45.1 
Other SEA  1 358   990   811  22.1  106.1 
WECA  7 477   6 869   6 028  14.0  22.7 
Ghana  3 651   3 110   2 773  12.2  25.0 
Cameroon  967   961   900  6.8  15.5 
Côte d'Ivoire  1 290   1 265   1 036  22.1  33.4 
Other WECA  1 569   1 533   1 319  16.2  15.3 
MENA  1 015   812   1 573  (48.4) 24.7 
Sudan  504   470   473  (0.6) 726.8 
Afghanistan  378   216   257  (16.0) 2.5 
Other MENA^  133   126   843  (85.1) (67.2)
Head offices, GlobalConnect and eliminations  1 804   1 960   1 127 
Total  39 218   32 473   28 232  15.0  25.4 
Hyperinflation  167   215   377 
Total reported  39 385   32 688   28 609  14.3  25.4 
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.

Financial position

Table 13: Net debt analysis
Rm  Cash and  
cash  
equivalents*
Interest-
bearing 
liabilities
 
Inter-
company 
eliminations
 
Inter-
company 
eliminations
 
Net debt/ 
(cash) 
December 
2021
 
Net debt/ 
(cash) 
December 
2020
 
South Africa  3 733   27 501  (27 501) –  (3 733) (1 901)
Nigeria  17 467   18 539  –  18 539  1 072  1 877 
SEA  1 907   5 085  (527) 4 558  2 651  1 725 
Uganda  847   1 633  –  1 633  786  1 321 
Zambia  81   1 598  (172) 1 426  1 345  962 
Other SEA  979   1 854  (355) 1 499  520  (558)
WECA  6 353   12 256  (4 657) 7 599  1 246  6 082 
Ghana  2 723   1 438  –  1 438  (1 285) 377 
Cameroon  809   1 276  (427) 849  40  1 095 
Côte d'Ivoire  696   2 392  –  2 392  1 696  2 973 
Other WECA  2 125   7 150  (4 230) 2 920  795  1 637 
MENA  900   3 397  (3 397) –  (900) (1 384)
Sudan  378   3 397  (3 397) –  (378) (451)
Afghanistan  522   –  –  –  (522) (283)
Other MENA^  –   –  –  –  –  (650)
Head offices, GlobalConnect and eliminations  20 057   50 208  (2) 50 206  30 149  43 282 
Total reported   50 417   116 986  (36 084) 80 902  30 485  49 681 
Iran  1 779   663  –  663  (1 116) (426)
The constant currency percentage changes only included the first 2 months of MTN Syria's results and the first 10 months of MTN Yemen's results in the Group and the respective country results of 2020.
* Includes restricted cash and current investments.
^ Numbers are inclusive of MTN Syria and MTN Yemen up to the date of deconsolidation effective February 2021 and October 2021 respectively.

Group net debt reduced to R30.5 billion from R49.7 billion in December 2020, driven by an improved operational cash position and debt repayments. Holdco borrowings declined to R30.1 billion, from R43.3 billion in December 2020, also boosted by the cash upstreamed from Opcos. At the end of December 2021, our Holdco leverage had improved to 1.0x, compared to our medium-term target of below 1.5x.

The currency mix of MTN's Holdco debt as at 31 December 2021 was 41% US dollar/euro and 59% rand (December 2020: 48% and 52% respectively), reflecting pleasing advances in our work to optimise the mix of our Holdco debt.

We closed the year comfortably within our debt covenants, which are evaluated on a Group consolidated basis. Our Group net debt-to-EBITDA ratio stood at 0.4x at 31 December 2021 (December 2020: 0.8x) against our covenant of 2.5x. Our interest cover ratio was 9.1x (December 2020: 7.7x) compared to the covenant of no less than 5.0x. Our Group cash balance at the end of December 2021 was R50.4 billion.

Operational review

MTN South Africa
  • Service revenue increased by 6.5%
  • Data revenue increased by 13.1%
  • Fintech revenue increased by 3.5%
  • Digital revenue increased by 19.9%
  • EBITDA increased by 6.8%
  • EBITDA margin decreased by 0.1pp to 38.9%
  • Capex of R10.4 billion on IFRS reported basis (R9.1 billion under IAS 17)

MTN SA delivered very strong overall results in 2021, on sustained commercial and operational execution across all business units. The Opco maintained a solid growth trajectory in all core businesses, namely: the prepaid consumer business unit (CBU); the postpaid CBU; the enterprise business unit (EBU); and the wholesale business.

This performance was achieved in a challenging macroeconomic and consumer backdrop and increasing unemployment rates in industries such as hospitality and tourism. MTN SA was also impacted by shifts in customer spending patterns as lockdown restrictions abated and the movement of people increased. This intensified the competition for share of the consumer's wallet.

Service revenue grew by 6.5%, exceeding the medium-term target and supported by healthy performances by prepaid CBU (up 2.1%), postpaid CBU (up 4.5%), EBU (up 16.8%) and wholesale (up 21.7%).

In a highly competitive market, MTN SA sustained it #1 NPS position and recorded market share gains in voice and data.

The number of subscribers increased by 3.0 million to 35.0 million as churn stabilised and MTN SA recorded higher gross additions. The postpaid subscriber base recovered well, aided by data value offers and advanced CVM churn management, with a 456 000 increase in subscribers to 7.4 million.

MTN SA added 2.4 million prepaid subscribers to close the year at 27.6 million, supported by an increase in 4G customers. The CBU business recorded the highest base growth in more than four years, with an increase in the number of active data users.

Data consumption accelerated in 2021, with data traffic growth of 58.3% and a 12.5% increase in the number of customers actively using the internet. As at 31 December 2021, MTN SA had 17.7 million active data users. This drove a 12.2% increase in overall mobile data revenue.

MTN SA's work to make data more affordable led to a 29.7% reduction in the effective data tariff. An active prepaid data subscriber now consumes an average of 2.3GB of data a month and an active postpaid data subscriber uses nearly 10.3GB per month.

The consumer postpaid business remained resilient in the year with service revenue growth of 4.5%. The focus on subscriber additions driven by channel expansion, well-managed churn and a consistent drive of SIM-only and data-orientated packages contributed to this growth.

The consumer prepaid business's performance was supported by strong data revenue, however there was offset by pressure from voice substitution, challenging macroeconomic conditions and increased split of consumer wallet share. Service revenue increased by 2.1%, slowing in the fourth quarter.

The enterprise business delivered a 16.8% increase in service revenue. The business recorded growth for nine consecutive quarters supported by the expansion of the core mobile business as MTN SA gained market share. Growth was driven through fixed data deals, strengthening of the SME CVM initiatives and the sustained recovery of the ICT business.

In March 2021, MTN SA was appointed as a service provider to the national government, enabling an expansion of service offerings to the public sector through the leveraging of its strong network quality. The enterprise business continued to grow its market share in this segment.

Wholesale revenue increased by 21.7%, supported by the national roaming deal with Cell C and solid growth in the MVNO portfolio. Revenue recognition remains on a cash basis as Cell C works towards its recapitalisation. MTN SA recognised R2.7 billion (up 33.9% YoY) in national roaming revenue from Cell C and a balance of R236 million remained unrecognised, as at 31 December 2021. MTN SA continues to invest in the expansion of its network capacity to further enable infrastructure sharing.

During the year MTN SA concluded a new multi-year national roaming agreement with Telkom which came into effect on 1 November 2021. MTN SA will provide 2G, 3G and 4G services to Telkom. This agreement aligns with the Group's strategy to monetise the investments it has made in networks and continue to build on the network as a service (NaaS) platform, where MTN SA is a key driver. In line with this strategy, MTN SA's MVNO business continues to grow. At the end of 2021, there were over 550k active customers, from MVNO partners connected to the MTN network.

The fintech business launched in February 2020 continued to grow, with 4.2 million registered MoMo users and 602 000 MAU on 31 December 2021. The growth in uptake surpasses that achieved in previous launches, setting the foundation to pass the key inflection point of one million MAU within the next 12 months. The platform continues to grow transactions driven by innovative and relevant solutions - such as airtime, electricity, gaming, e-commerce and e-government services.

MTN SA achieved EBITDA of R19.0 billion (up 6.8% YoY) with an EBITDA margin of 38.9%. Share price appreciation had a significant impact on the IFRS 2 expenses recorded by MTN SA. Excluding these impacts, MTN SA would have recorded EBITDA growth of 13.8% with a margin of 41.4%, within the medium-term guidance range.

This 2.4pp* YoY EBITDA margin improvement resulted from a solid service revenue performance and the successful execution of the expense efficiency programme. MTN SA improved device gross margins through the optimisation of device subsidies, which contributed 0.5pp to the EBITDA margin expansion.

The profitability of the business was supported by a strong operational performance. Profit after tax (PAT) of R4.7 billion was up 82.1%, also benefiting from lower finance costs and operational improvements. MTN SA's adjusted free cash flow grew to R8.3 billion (up 32.1%) on the back of EBITDA growth and improvement in working capital.

MTN SA sustained the best network quality in South Africa, as shown in both customer and independent measures over the course of 2021. MTN SA has now maintained this leadership position for three years in a row. The Opco maintained its #1 network NPS through most of the year, with a clear focus on accelerating 5G, launched in June 2020. MTN SA currently has over 1 000 5G sites across several spectrum bands, with plans to significantly scale up should it be allocated 3 500MHz high-demand spectrum.

Network availability and leadership came under some pressure in Q4 due to increased frequency in electricity outages and MTN SA is rolling out a comprehensive resilience plan aimed at maintaining network leadership.

MTN SA was announced as a 2022 Top Employer in South Africa. The Top Employers Institute programme certifies organisations based on the participation and results of their HR Best Practices Survey. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.

MTN SA's outlook will continue to be shaped by the macroeconomic conditions in the country and the impact on consumer behaviour. In this regard, there is increased pressure in the consumer prepaid business, particularly for lower-income customers impacted by job losses. MTN SA is accelerating its high growth business areas, with ongoing emphasis on the overall expense efficiency programme to deliver EBITDA and cash flow growth.

MTN Nigeria
  • Service revenue increased by 23.2%*
  • Data revenue increased by 55.3%*
  • Fintech revenue increased by 57.0%*
  • Digital revenue increased by 91.5%*
  • EBITDA grew by 27.8%*
  • EBITDA margin increased by 2.0pp* to 53.0%*
  • Capex of R14.9 billion on an IFRS 16 reported basis (R11.1 billion under IAS 17)

Service revenue grew by 23.2%* despite the 10.6% decline in MTN Nigeria's subscriber base. Data continued to lead service revenue growth, supported by voice, fintech and digital service.

Voice revenue grew by 8.0%* due to higher usage in the active SIM base, resulting in a 7.9% growth in minutes of use. This was supported by the success of customer value management (CVM) initiatives, reducing the impact of SIM registration and activation restrictions in H1 and network restrictions in some locations towards the end of 2021.

In addition, MTN Nigeria continued to ramp up gross connections through our rural telephony initiatives while expanding our customer acquisition points, further supporting growth in voice revenue.

MTN Nigeria's data revenue rose by 55.3%*, maintaining an accelerated growth trajectory in Q4 as it continued to accelerate the expansion of our 4G coverage, enhance the quality and capacity of its network to support increasing data traffic, and grow active data users.

Average MB per active user rose by 62.7%, enabling overall data traffic growth of 85.3%. Also, smartphone penetration on the network grew by 4.0pp to 50%. MTN Nigeria's 4G network now covers 70.3% of the population, up from 60.1% in December 2020.

Fintech revenue rose by 57.0%* due to sustained growth in the use of Xtratime and broader fintech services by customers. MTN Nigeria expanded its MoMo agent network, through its one distribution strategy, with the addition of over 374 000 registered agents bringing the total number to approximately 770 000, up 94.8%. As a result, transaction volume rose by 167.0% to 137.5 million from an active user base of 9.4 million, up 102.0%.

Additionally, the Approval in Principle MTN Nigeria recently obtained in relation to its MoMo PSB licence application is an important step towards final approval, which will allow the Opco to expand its service offerings and scale its fintech business, thereby achieving more meaningful financial inclusion in the country.

Digital adoption in Nigeria continues to accelerate as customers use more digital products and services, a trend accelerated by COVID-19. As a result, digital revenue grew by 91.5%* as the active user base grew and penetration of our digital products deepened. The active user base rose by 162.1% to 7.5 million led by instant messaging platform ayoba, with active users up 172.9% to approximately 3.8 million.

Enterprise business performance was underpinned by the onboarding of new customers across key segments and the uptake of enhanced services. As a result, service revenue from MTN Nigeria's enterprise business was up by 10.9%*. Pleasingly, the implementation of the new pricing framework for USSD services will pave the way for full recovery of the outstanding debts.

On the costs side, MTN Nigeria made good progress with its expense efficiency programme realising R1.4 billion in cost savings, representing a 1.5pp* margin impact. However, the continued effects of naira depreciation on lease rental costs, acceleration in site rollout, and ongoing COVID-19 related expenditure resulted in operating expenses increasing by 21.7%*. Despite this, MTN Nigeria's ability to drive operating leverage drove EBITDA growth of 27.8%* and a 2.0pp* expansion in EBITDA margin to 53.0%*.

MTN Nigeria sustained higher demand for data, which extended beyond the usage spikes seen during COVID lockdowns. This drove acceleration of capex investment. As a result, capex in the period was up by 27.7%* to R14.9 billion, as MTN Nigeria ramped up investment in its network to capture growth through service quality leadership and aggressive coverage expansion, focusing on the 4G network.

MTN Nigeria deployed 9 336 4G sites representing approximately 75% of the total sites deployed during the period, reflecting solid data revenue growth.

Free cash flow was up by 21.1%*, substantiating the quality of MTN Nigeria's accelerated investment. Capex under IAS 17 was R11.1 billion, with capex intensity remaining within target levels at 18.5%*.

Southern and East Africa (SEA)
  • Service revenue increased by 22.5%*
  • Data revenue increased by 39.5%*
  • Fintech revenue increased by 22.6%*
  • Digital revenue declined by 39.2%*

In the year, MTN's SEA region weathered persistently challenging trading conditions including the ongoing health crisis, slow economic recovery and higher inflation to yield double-digit top-line growth across most markets. This result was achieved on the back of strong growth in data and fintech revenue. Total subscribers increased by 2.2 million to 35.1 million.

MTN Uganda recorded service revenue growth of 9.3%*. This was supported by an uplift in data revenue (up 22.5%*) which was driven by sustained growth in the base and usage and fintech revenue (up 10.0%*) as basic services continued to grow steadily. Voice revenue (up 3.4%*) came under some pressure in H2 due in part to revised offerings that provided more value to customers, particularly during lockdown periods.

Despite the challenging conditions in the market, MTN Uganda's EBITDA margin expanded by 1.8pp* to 51.3%* on the back of revenue growth and effective implementation of expense efficiencies.

MTN Rwanda demonstrated its resilience through the year, delivering strong service revenue growth of 24.0%*. The uplift in service revenue was supported by solid fintech revenue growth (up 65.4%*) driven by growth in the active base, data revenue (up 18.8%*) and voice revenue (up 12.1%*). The Opco delivered EBITDA margin of 47.6%* down 1.2pp, impacted mainly by higher cost of sales as a result of increased interconnect and fintech costs.

The rest of the SEA portfolio also reported a pleasing set of results for the year, with MTN Zambia and MTN South Sudan growing at a double-digit rate. A positive operating leverage was achieved in the year with service revenue growing ahead of costs in most markets. Disciplined cost containment measures across the region supported a 1.0pp* YoY expansion in the blended SEA portfolio EBITDA margin to 46.3%*.

Our associate investment in eSwatini has also delivered strong results for the year, driven by data and fintech; both supported by the underlying penetration into the base (smartphone penetration of 57% and MoMo penetration of 58.6%).

West and Central Africa (WECA)
  • Service revenue increased by 18.4%*
  • Data revenue increased by 43.6%*
  • Fintech revenue increased by 32.9%*
  • Digital revenue increased by 6.6%*

The WECA region recorded a decent performance for the year, supported by double-digit growth across most Opcos as well as an expansion of the subscriber base. The solid performance was brought about by the work that was carried out to accelerate data and fintech revenue in the year.

Service revenue growth of 18.4%* was well in excess of the blended inflation (8.0%) of the region. The continued momentum in the year on the expense efficiency programme which delivered cost optimisation resulted in most WECA Opcos improving their EBITDA margins for the year. The aggregate EBITDA margin of WECA increased by 1.2pp* to 40.3%*. Total subscribers increased by 4.5 million to 68.1 million.

MTN Ghana delivered a solid result, as the country began its recovery from COVID-9 impacts. The resilience of the business and diligent execution of Ambition 2025 commercial initiatives led to service revenue growth of 28.6%*. This performance was boosted mainly by data (up 56.1%*) and fintech (up 37.3%*) as the Opco drove increased digital and financial inclusion in the year. The EBITDA margin increased by 2.3pp* to 55.0%*.

MTN Côte d'Ivoire's ongoing base growth, segmented marketing approach and aggressive sales & distribution led to service revenue growth of 9.0%*. The positive result was supported by growth in data revenue (up 41.4%*) and fintech revenue (up 5.0%*). The EBITDA margin rose by 0.1pp* to 34.8%*.

MTN Cameroon reported service revenue growth of 16.4%* in a challenging environment where the Opco continues to have leading market share. This was supported by focused value propositions which led to growth in data (up 34.8%*), fintech (up 35.0%*) and digital (up 47.6%*) revenue. The EBITDA margin for MTN Cameroon expanded by 2.6pp* to 34.6%*.

Overall, excluding MTN Ghana, the WECA markets grew service revenue by 12.5%* - compared to blended inflation of 5.3%, on the same basis - and reported a 0.6pp* decline in EBITDA margin to 30.6%*.

Middle East and North Africa (MENA) (excluding Iran)
  • Service revenue increased by 47.1%*
  • Data revenue increased by 65.2%*
  • Fintech revenue increased by 18.8%*
  • Digital revenue increased by 49.0%*

Notwithstanding difficult trading conditions in the region, the Opcos within the MENA portfolio delivered a strong performance with a solid EBITDA margin despite local currency devaluations and high inflation which were managed through a focus on optimisation initiatives. This performance was supported by solid growth in data, with an increase in active data users and smartphone penetration. The total number of subscribers (excluding MTN Irancell) was 15.3 million.

MTN Sudan increased service revenue by 294.3%*, underpinned by growth in voice (up 307.2%*) supported by re-pricing, and data (up 298.6%*) on the back of an increase in data bundle prices and usage. The EBITDA margin expanded by 7.1 pp* to 48.7%*, driven by strong growth in revenue.

MENA service revenue increased by 47.1%*, with the EBITDA margin increasing by 1.9pp to 31.8%*. This includes MTN Syria and MTN Yemen, which were exited during 2021, on a like-for-like basis.

Excluding MTN Syria, which is consolidated for just two months in the period and MTN Yemen (consolidated for 10 months), MENA blended EBITDA margin was 39.4%* (up 10.4pp*).

Associates, joint ventures and investments

Telecoms operations

MTN Irancell delivered a healthy performance in the year despite the economy operating under US sanctions and being negatively impacted by the pandemic. Service revenue grew by 33.2%*, with voice revenue up by 19.2%* and data revenue up by 41.5%*. As at 31 December 2021, the total number of subscribers was 50.4 million.

MTN Irancell's EBITDA margin contracted by 0.5pp* to 36.4%* due to higher costs which were partially impacted by currency devaluation and increased site roll-out. Invested capex was R2.4 billion under IAS 17. The value of the Irancell loan and receivable at 31 December 2021 was R3.4 billion.

E-commerce investments

The Iran Internet Group (IIG) continued its strong growth in 2021. Ride-hailing app Snapp remained the market leader, ranking among the top ride-hailing apps globally and reaching 3 million daily rides. Food delivery app Snappfood is the largest food delivery platform in the country, with 215k daily orders. Last-mile delivery service Snappbox maintained its position as market leader with almost 250k orders daily.

Within Middle East Internet Holding (MEIH), ride-hailing service Jeeny and cleaning service app Helpling continued to recover strongly from the impact of COVID-19, with Jeeny reaching a peak of 85k daily rides. These e-commerce holdings, while important investments, are not viewed as long-term strategic holdings for the Group and form part of the ARP.

Investments in tower and infrastructure companies

As at 31 December 2021, the fair value of our 26.0% investment in IHS was recognised at R19.1 billion. IHS Towers listed on the NYSE and started trading on 14 October 2021. IHS Towers concluded its IPO of 18 million ordinary shares at a public offering price of US$21.00 per share.

MTN now holds 85 176 719 ordinary shares of IHS Towers which results in a 26.0% investment, a dilution from 29.0% due to the management shares and the primary issue of 18 million additional shares at IPO. Management shares are part of the long-term incentive plan where 15.8 million shares vest immediately at IPO.

Prospects and guidance

Positioning the business for accelerated growth and relevance to 2025

The MTN Group demonstrated resilience under a challenging trading environment which featured ongoing COVID-19 uncertainties. Our focus on strategy execution as well as sustaining commercial momentum led to the delivery of service revenue that tracked favourably against our medium-term guidance and expanded EBITDA margins. We are encouraged by the delivery of 15 successive quarters of operating improvements.

COVID-19 has accelerated development of digital ecosystems across our markets and led to a significant uptake in telecommunication services and supported shifts to cashless payments. Although accelerated by the pandemic, this increased demand and growth is sustaining at higher levels.

Our Ambition 2025 strategy is supporting greater digital and financial inclusion across Africa while aligning to the development agendas of nation states. We want to take advantage of the opportunity to win in digital services as customers come online for the first time as we see a notable demand for digital services. We are well positioned to capture the opportunities for growth while unlocking value.

Our strategy is underpinned by a solid financial framework with a value-based approach to capital allocation and improving returns.

Driving industry-leading connectivity operations

In our drive to be the industry-leading connectivity business, we are focused on accelerating growth in MTN SA and MTN Nigeria. In terms of the operating environment, South Africa is experiencing pressure, particularly in the lower-income consumer segment due in part to job losses. This is impacting MTN SA's consumer prepaid segment. In Nigeria, economic activity is expected to normalise in 2022 benefitting from higher oil prices and moderating inflation. MTN Nigeria is well-positioned to sustain accelerated growth in the medium-term.

We will continue to drive sustained growth in data throughout our footprint and 'Own the Home'. Our target over the medium term is to grow our total subscriber base to 300 million, our mobile data users to 200 million data and our home broadband users to 10 million.

Building the largest and most valuable platforms

Scaling and building the largest and most valuable platforms is key and underpin our long-term growth outlook and achieving our medium-term guidance targets. Mobile Money remains a prime growth driver as it plays a critical role in enhancing financial inclusion. We aim to exponentially increase MoMo and ayoba active users to 100 million over the medium term as we move from a product to a platform play.

For the year ahead we will continue our work to structurally separate our fintech and fibre businesses. We aim to have a clear operational and resourcing focus to accelerate growth while allowing the entities to leverage the MTN base, brand, network and footprint. The separated operations will remain controlled by the Group but will be better able to engage value-adding partnerships to scale and accelerate their growth as well as reveal the value held within the Group.

We secured the approval in principle for a Payment Services Banking licence in Nigeria and await the decision of the Central Bank of Nigeria, which will help to complete the setup of the Group fintech holding company. Once this is completed, we plan to secure strategic partners into the Group fintech holding company in the course of 2022 in order to support the accelerated growth of the business.

Structural separation of the fibre businesses is targeted for 2023, depending on the regulatory approvals required for cross-market fibre deployment.

Driving financial efficiencies and investing in accelerated growth

We are targeting more than R5 billion in expense efficiencies over three years (with 2020 as a baseline) and are on track to achieving this. We are working with hyperscalers on taking over 80% of our network and IT workloads over time into the cloud. This virtualisation of workloads will drive efficiencies over time that will support improvement in returns.

The further strengthening of our financial position by accelerating the deleveraging of our Holdco balance sheet, protecting liquidity and preserving cash are key as we will focus on upstreaming cash from the markets and executing on our ARP and portfolio transformation.

As we work to deliver accelerated growth across our operations and defend our 'second-to-none' networks and platforms position, investing appropriately in the capacity and resilience of our networks and technology platforms will be crucial. Our guidance for capex in 2022 is R34.4 billion. We will have an increased focus on reducing capex intensity, with an expected range of between 18% to 15% as the business continues to grow over the medium term.

A step-change in approach to sustainability and improving our risk profile

We have taken a step change in our sustainability approach and further improving the risk profile of the Group. While we have made good progress in this area, we continue to work towards more notable improvements in ESG.

To this end, we are committed to achieve net zero emissions by 2040. To accelerate diversity and inclusion, we set a target of 50% women representation of executives and boards across our Opcos and 50% (from 39% currently) women in the workforce overall by 2030. Creating shared value is integral to the sustainability of our business as we work to play our part in the socioeconomic development of our markets and, in turn, our continent.

Enhanced medium-term guidance

Against a backdrop of anticipated higher and sustained growth opportunities in our markets, we have enhanced elements of our medium-term (three to five years) guidance framework.

Group service revenue: 'at least mid-teens' percentage growth in Group in constant currency terms (from 'low-to-mid teens').

MTN SA service revenue: mid-single-digit percentage growth from MTN SA (unchanged).

MTN Nigeria service revenue: 'at least 20%' growth in constant currency terms from MTN Nigeria (from 'mid-teens' percentage growth).

Fintech service revenue: 'at least 20%' of Group service revenue contribution by 2025 (unchanged).

Holdco leverage: target ratio over the medium term of 'below 1.5x', with increased focus on faster reduction of non-ZAR borrowings and optimising debt mix.

Adjusted ROE: improvement towards 25% (from 'at least 20%').

Board and senior management changes

Swazi Tshabalala retirement at the 2022 annual general meeting (AGM)

In compliance with paragraph 3.59 of the JSE Listings Requirements, the board of directors of the Company wishes to advise shareholders of the following Board change:

MTN announces that Swazi Tshabalala will not stand for re-election at the 2022 AGM and will step down as a director of the Company immediately after the AGM on 25 May 2022.

Swazi has indicated a wish to focus on her executive responsibilities because of the exponential changes in her role and responsibilities arising from her appointment as Senior Vice President at the African Development Bank.

Swazi has been a director of MTN since 2018 and has served on the Group Audit Committee, Group Remuneration and Human Resources Committee, and Directors Affairs and Governance Committee for the last four years.

Swazi has been a valuable member of the Board, and the Board would like to express its gratitude for her significant contribution to the Company and guidance to management. The MTN Board wish her great success in the new role.

Other Board changes

In the year we announced the following changes to the Board effective 1 April 2021, unless otherwise stated:

  • Tsholofelo Molefe was appointed Group Chief Financial Officer (GCFO) and executive director;
  • Nosipho Molope was appointed as an independent non-executive director;
  • Noluthando Gosa was appointed as an independent non-executive director; and
  • Azmi Mikati retired as a non-executive director effective 28 May 2021, as part of the structured board evolution process which has been underway since 2019; we thank him for his service over many years and wish him well.
Senior management changes

In support of the execution and acceleration of Ambition 2025, we announced an evolution to the executive committee structure where MTN's core connectivity business will be streamlined into South Africa, Nigeria and Markets (comprising of WECA, SEA and MENA), the legal and regulatory responsibilities are now consolidated into one and sustainability as well strategy will form part of the Executive Committee (Exco) going forward.

We also announced the following evolution in the Group's management and Exco responsibilities, which all became effective on 1 February 2022 unless otherwise stated:

  • Charles Molapisi assumed the position of CEO of MTN SA, effective 1 January 2022;
  • Mazen Mroue was appointed as Group Chief Technology Information Officer (CTIO);
  • Ebenezer Asante assumed the new role of Senior Vice President (SVP) of Markets, with overall P&L responsibility of the three regions. Part of the focus is to ensure seamless execution of the structural separation of the fintech and infraco assets within the Markets portfolio;
  • Serigne Dioum assumed the streamlined role of Group Chief Fintech Officer;
  • Jens Schulte-Bockum, the Group COO, became responsible for driving the faster scaling of all platforms other than fintech. The digital, infraco, enterprise services, network as a service and Chenosis platforms now all report to Jens;
  • Nompilo Morafo was appointed as the Group Chief Sustainability and Corporate Affairs Officer; and
  • Chika Ekeji was appointed as the Group Chief Strategy and Transformation Officer.

Declaration of final ordinary dividend

Notice is hereby given that a gross final dividend of 300 cents per share for the period to 31 December 2021 has been declared and will be paid out of revenue reserves. The number of ordinary shares in issue at the date of this declaration is 1 884 269 758 (including 2 775 926 treasury shares held by MTN Holdings, the 1 434 152 shares held by the 2016 MTN ESOP trust and 76 835 378 shares held by MTN Zakhele Futhi).

The dividend will be subject to a maximum local dividend tax rate of 20% which will result in a net dividend of 240 cents per share to those shareholders who bear the maximum rate of dividend withholding tax of 60 cents per share. The net dividend per share for the respective categories of shareholders for the different dividend tax rates is as follows:

  • 0% 300.00 cents per share
  • 5% 285.00 cents per share
  • 7.5% 277.50 cents per share
  • 10% 270.00 cents per share
  • 12.5% 262.50 cents per share
  • 15% 255.00 cents per share

These different dividend tax rates are a result of the application of tax rates in various double-taxation agreements as well as exemptions from dividend tax.

MTN's tax reference number is 9692/942/71/8. In compliance with the requirements of Strate, the electronic settlement and custody system used by the JSE Limited, the salient dates relating to the payment of the dividend are as follows:

Declaration date Wednesday, 9 March 2022
Last day to trade cum dividend on the JSE Tuesday, 29 March 2022
First trading day ex dividend on the JSE Wednesday, 30 March 2022
Record date Friday, 1 April 2022
Payment date Monday, 4 April 2022

No share certificates may be dematerialised or re-materialised between Wednesday, 30 March 2022 and Friday, 1 April 2022, both days inclusive. On Monday, 4 April 2022 the dividend will be transferred electronically to the bank accounts of certificated shareholders who make use of this facility. In respect of those who do not use this facility, cheques dated Monday, 4 April 2022 will be posted on or about this date. Shareholders who hold dematerialised shares will have their accounts held by the Central Securities Depository Participant or broker credited on Monday, 4 April 2022.

For and on behalf of the board

MH Jonas
Group Chairman

RT Mupita
Group President and CEO

TBL Molefe
Group CFO

8 March 2022
Fairland
Date of release 9 March 2022

Lead sponsor
JP Morgan Equities South Africa Proprietary Limited

Joint sponsor
Tamela Holdings Proprietary Limited

Appendix

Definitions:

  • All financial numbers are YoY unless otherwise stated
  • All subscriber numbers are compared to the end of December 2021 unless otherwise stated
  • Service revenue excludes device and SIM card revenue
  • Data revenue is mobile and fixed access data and excludes roaming and wholesale
  • Fintech includes MoMo, insurance, airtime lending and ecommerce
  • MoMo users are 30-day active users
  • CODM EBITDA (referred to as EBITDA) is defined as earnings before finance income and finance costs (which includes gains or losses on foreign exchange transactions), tax, depreciation and amortisation, and is also presented before recognising the following items: the impact of hyperinflation, impairments of goodwill, property, plant and equipment, intangible assets and joint ventures, fair value gain on acquisition of subsidiary, impairment loss on remeasurement of non-current assets held for sale, loss on deconsolidation of subsidiary and profit on disposal of associates and subsidiaries, arbitration settlement and COVID-19 donations. EBITDA including these once-off items increased by 22.1%*.
  • CODM EBIT is CODM EBITDA before impairment of goodwill less Depreciation, amortisation and impairment of goodwill
  • ROE is calculated based on reported Group HEPS of 1 110 cps after adjusting for non-operational impacts of 123 cps. Equity is also adjusted for non-operational items such as hyperinflation
  • Holdco leverage: Holdco net debt (including MTN GC)/SA EBITDA + cash upstreaming
  • ARPU: average revenue per user
  • SME: small and medium-sized enterprises
  • MVNO: Mobile virtual network operator
  • PSB: Payment service bank
  • Profit from operations: Consists of total of CODM EBITDA before impairment of goodwill less depreciation, amortisation
  • Other income and gains Gain on disposal / dilution of investment in JV/Associate
  • JCPOA: Joint Comprehensive Plan of Action