How we create value using the six capitals

We create value by developing and distributing a range of innovative and reliable communication products and services. We depend on various relationships and resources, known as the six capitals, to do this.

To deliver on our strategy, as well as generate value for all stakeholders, we require inputs of each capital. When making decisions on capital allocation, we consider the trade-offs between the capitals, and seek to maximise positive outcomes and curb negative impacts.