Chairman’s statement
In the 2008 financial year, MTN continued to deliver to
its shareholders. It lifted earnings per share by 44% to
821,0 cents from 569,9 cents and the total dividend paid
to ordinary shareholders to 181 cents a share for 2008
from 136 cents in 2007.
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Cyril Ramaphosa
Chairman |
15 years of achievement
This year, MTN celebrates 15 years of existence. From
humble beginnings in 1994, the Group is now a leading mobile
network operator in emerging markets, with operations in
21 countries. This important anniversary gives us an opportunity
to reflect on the extraordinary achievements, as well as the
considerable challenges, over the period.
The Group's expansion in the last decade and a half has been
phenomenal, far exceeding even the ambitious forecasts we
set for ourselves. However, the emerging markets in which
MTN has chosen to devote its energies are typically tough. Basic
infrastructure is often limited, while regulation continues to
evolve. Political risks are generally greater in emerging markets,
as are security considerations.
The industry has changed dramatically – the cost of handsets
has come down sharply, as has their size: the original “brick”
mobile has been replaced by a sliver of metal and plastic that
fits easily into a pocket. While voice remains the dominant application, people are increasingly embracing the “mobile
internet” and using mobile networks more and more to transfer
data as transmission speeds accelerate.
The industry landscape has also changed as the viability of
mobile technology in emerging markets, where fixed telephony
had not been successful, has proved a sound business model. It
is less than 10 years since MTN paid USD285 million for a licence
in Nigeria when the opportunity was not fully understood and
many believed the risks were too high.
The link between mobile penetration and economic growth is
much talked about and the concurrent development in almost
all areas of these previously underdeveloped markets has been
impressive. Access to mobile telephony has changed people’s
lives: migrant workers who once communicated irregularly with
their families by an unreliable postal system now can afford to
speak to their loved ones regularly. Entrepreneurs are able to
secure new business while on the road – they do not need to
be tied to an office. A mobile number has become an enabler and a passport to work for many who simply hang up a sign
displaying their name, craft and mobile number.
Large corporations have also benefitted as fast, efficient
communication has become fundamental to business success.
People who once had to spend hours in, for example, the Lagos
traffic to get to a meeting with a potential business partner
now transact by tele-video conferencing. High-speed access to
mobile networks is also increasingly facilitating business data
transfer.
World politics has also changed in the 15 years since
MTN’s creation, not least with the inauguration early this
year of the first black president of the United States, Barack
Obama, heralding a new era of hope for the world. In Africa,
in as much as there have been setbacks in some countries,
on the whole the continent has made enormous strides in
terms of development and the spread of democracy and the
health and growth of African economies. Among recently
notable events, we applaud the people of Ghana for the
smooth handover of power following the run-off in presidential
elections in December 2008 and welcome the establishment
of a government of national unity in Zimbabwe. We hope this
heralds a real turnaround in that country.
In South Africa, where MTN has its roots, democracy is also
maturing following the recent conclusion of the country’s
fourth all-race elections. MTN is a company that was born as
apartheid was dying. The first calls were being made on our
network just as South Africans of every race were voting in the
country’s first democratic elections in 1994. Very quickly, the
novelty of mobile telephony caught on; people adopted the
innovation, and by 1996 MTN’s South African customer base
had grown to about 200 000.
Then in 1997 the company began its international expansion
drive, acquiring licences in Uganda, Rwanda and Swaziland and
beginning operations in these countries the following year. In
2008, MTN’s operations in these three countries celebrated their
10-year anniversaries.
In 2000 MTN purchased a licence in Cameroon and a
year later the Group took a bold step forward and started
operating in Nigeria. In that same year MTN acquired its first
internet service provider, previously MTN Network Solutions
and currently being integrated with Verizon as MTN Business
in South Africa, increasing the range of data services provided
to corporate customers.
In 2005 MTN bought operations with licences in Zambia,
Côte d’Ivoire, Congo-Brazzaville, Botswana and was awarded
the opportunity to participate as the second national mobile
licence in Iran. This was followed by the purchase in 2006 of
Investcom LLC for USD5,5 billion (R33,5 billion at the time),
bolstering the Group’s Middle Eastern and African presence
and bringing to 21 the number of countries in which the
MTN flag now flies.
When MTN celebrated its 10-year anniversary, it recorded
almost 10 million subscribers across its operations. In the fewer
than five years since then, the Group has increased this by a
factor of nine, to more than 90,7 million customers at the end
of 2008.
Innovation leads the way
Leadership is one of MTN’s five values. A “CAN DO” attitude
and innovation are two more. Time and again, the Group has
remained true to these values. In 1996 MTN was the first mobile
operator to introduce a prepaid cellular service, popularising “pay as you go” in emerging markets. This has since become
ubiquitous and the preferred payment method for mobile
phone users worldwide.
In 2008, MTN created MTN Zone which allows for dynamic
tariffing. This is another industry first. It allows the Group to
better manage its network by encouraging calls during low-
usage times by offering discounts of up to 95% on call rates.
The Group’s financial performance over the last decade-
and-a-half has been noteworthy. MTN’s market capitalisation
increased from R6,5 billion in 1996 (or R3,85 a share) to a
year-end value of more than R200 billion (R108,50 a share)
in 2008, although it peaked in 2008 at over R300 billion
(R165,00 a share) in early June. Revenue increased from
R2 billion in 1997 to R102,5 billion in 2008.
In the 2008 financial year MTN continued to deliver to
its shareholders. It lifted earnings per share by 44% to
821,0 cents from 569,9 cents and the total dividend paid
to ordinary shareholders to 181 cents a share for 2008 from
136 cents in 2007.
Sustaining our performance
Using MTN South Africa’s sustainability framework as a
springboard, Group companies have worked over the years
to integrate a sustainability structure into each of their own
operations. From a business perspective, the Group recognises
the need to ensure its own sustainability and that of its
market. From a moral perspective, it also works to ensure the
sustainability of the communities in which it operates and the
planet on which we all rely. MTN’s first sustainability report
was published in 2003 and the Group has been listed on the
JSE’s Socially Responsible Investment Index (SRI) since May 2004.
One of our key sustainability goals is to maintain the network to
ensure a good quality service to our customers. We have spent
R102,38 billion on capital expenditure since we began rolling
out our first network in 1994. In 2008 alone, the Group spent a
record R28,3 billion on capital investment.
Investing in people is another high-priority sustainability
goal. In a world short of skills, MTN has devoted increased
time and energy to developing its own people and those
in the communities in which the Group operates. In 2008,
MTN launched the MTN Academy to strengthen the Group’s
human resource capacity. Talent retention programmes and
succession planning have also received increasing focus over
the years.
Education, along with health – and particularly HIV/Aids
awareness and prevention programmes, is a key focus of the
charitable foundations that MTN has set up in 11 countries.
These foundations are responsible for a variety of corporate social responsibility programmes, among them improved access
to communications. Through the Group’s 21 days of Y’ello Care
programme, MTN’s people across our operations participate in
worthy volunteer activities in their communities.
Some 10 years ago MTN started rolling out environmental
management systems and safety and health management
systems across its operations, complying with international
standards and best practice in this regard.
Site sharing is an important environmental sustainability
initiative MTN Group is undertaking. This involves the sharing
with other operators of base station sites, significantly reducing
the Group’s environmental footprint. Another important project
is to improve the Group’s power efficiency by making use of
base station infrastructure which consumes less energy. The
new generation network that MTN is currently rolling out uses
40% – 60% less power than its predecessor.
The Group is constantly exploring new ways to save energy,
produce its own energy and reduce emissions. We are testing
wind and solar generation at a farm in central South Africa and
are also evaluating the effectiveness of fuel cells, which use
clean liquid hydrogen batteries, as a source of power for base
stations.
MTN voluntarily reports to the global Carbon Disclosure Project,
an independent not-for-profit organisation which holds the
largest database of corporate climate change information in
the world, and although we are a very small contributor to
emissions, it is something that the Group monitors closely.
Recycling is another environmental initiative – from paper and
ink cartridges in our offices, to our customers’ handsets and to
scrap metal from old base station masts.
Ensuring sound corporate governance
Although there have been many changes in MTN’s 15 years
of operations, some things are constant – sound corporate
governance and the Group’s focus on people (both its own
and its customers) are its trademark. This is no mean feat –
there are many challenges for a company that has grown very
quickly to one that services more than 90 million customers in
21 countries.
With the new Companies Act of 2008 due to become effective
in South Africa in 2010 and the recent release of the draft King
III Report on Corporate Governance, the Group is pro-actively
preparing for a shift in the South African corporate governance
and regulatory best practice landscape. The Group secretary
and her team are spearheading MTN’s efforts in this regard.
During the year Peter Woicke, Mamphela Ramphele and
Sheikh Sharbatly resigned from the board. We would like to
thank them for their valuable contribution over the years and
wish them well in their future endeavours.
MTN, a company created at a time when South Africa’s
democracy was taking shape, has long had strong black
economic empowerment (BEE) credentials. Black individuals
and groups have always held a sizeable stake of the Group’s
equity. Employment equity is a key focus.
Group businesses endeavour to secure local sources of supply,
thereby encouraging enterprise development. Skills transfer
and development, including bursaries, are priorities. Through
the MTN Foundation South Africa, the Group invests directly
in uplifting underdeveloped communities and so helps to
transform the socioeconomic landscape.
The BEE equity ownership programme that was implemented
in 2002 recently matured, to the benefit of more than
3 000 MTN staff in South Africa: an example of real
empowerment through capital formation. The stories of how this
scheme has changed the lives of many employees who have
been able to realise their dreams are remarkable and heartening.
The MTN Group is embarking on another BEE equity ownership
scheme in South Africa. This will be supported by the company,
which has committed to undertaking the new programme
when there is greater confidence in financial markets.
Although South Africa has a unique history, the legacy
of which BEE initiatives are endeavouring to rectify, the
MTN Group is also working to facilitate local participation in
other MTN operations, particularly those in which the Group
has very large majority ownership. In 2008, the Group reduced
its legal share in MTN Nigeria to 76% from 82% and sold a
49% equity share in MTN Cyprus to a prominent Cypriot
trading company which has a further option for 1%. Moves
such as these benefit local investors, who gain greater
exposure to MTN business in their countries. In addition, it
makes sound business sense to the Group, providing it with
solid local know-how and expertise.
It also highlights the premium the Group puts on
relationships, another MTN value. The Group's mutually
beneficial and dynamic interaction with its business partners,
suppliers, customers and staff is at the core of the business.
MTN endeavours to deal with all these parties with the utmost
integrity, the last of MTN's five shared values.
MTN also acknowledges the importance of its relations with
authorities in all its jurisdictions. In August 2008, Zambia's
courageous President Levy Mwanawasa died and in April 2009,
South Africa's long-serving Communications Minister Dr Ivy
Matsepe-Casaburri, passed away. We extend our condolences
to all those close to the former president and cabinet minister.
Appreciation and closing
I thank all the members of the board for their insight and
guidance during the year and congratulate Phuthuma Nhleko
and his management team for another record performance in
challenging times: an example of the real MTN "CAN DO" spirit
shining through.
While the MTN Group continues with the aggressive roll out of
network infrastructure and has allocated a record R37,7 billion
to capital investment in 2009, the Group is also implementing
various cost-saving initiatives. The capital expenditure will
ensure a quality service to an expanding customer base.
Notwithstanding the significant investment in infrastructure to
date, the Group's gearing remains low so that it has the balance
sheet strength necessary to facilitate any potentially attractive
growth opportunities.
In their reports on developments in the past year, both the
Group president and CEO's and Chief executive and chief
operating officer spell out
the successes MTN has achieved so far in standardising and
rationalising functions and infrastructure, and initiatives to
reduce costs through, for example, sharing base station sites
and transmission.
I believe MTN has started 2009 on a solid footing, and
although conditions are difficult, the board is confident that
management has the experience, resources and commitment
to face the challenges. Despite the exponential growth in
mobile telephony in emerging markets in the past decade-and-a-
half, there are still significant opportunities for further growth.
The MTN Group is the exclusive global mobile sponsor for the
2010 FIFA World Cup South AfricaT, which is being held in
Africa for the first time in FIFA's 50-year history. This is a clear
differentiator and displays the Group's brand leadership. We
can't wait - forward to 2010. One Spirit. One Team. One MTN.
Cyril Ramaphosa
Chairman
May 2009
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