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Glossary

Terms and acronyms

2G Second generation
3G Third generation
Afcon Africa Cup of Nations
ADR American depository receipt
ARPU* Average revenue per user per month
BA Bankers’ acceptance rate
BEE Black economic empowerment
BOT Build operate and transfer
Bps Basis points
BTS Base transceiver station
BWP Botswana pula
Capex Capital expenditure
CDMA Code-Division Multiple Access
CFA Communaute Financiére Africaine franc
CGU Cash-generating units
CSR Corporate social responsibility
CYP Cypriot pounds
dti South African Department of Trade and Industry
E Emalengeni
EASSy Eastern Africa Submarine Cable System
EBITDA Earnings before interest, tax, depreciation and amortisation
ECA Electronic Communications Act of South Africa
ECICSA Export Credit Insurance Corporation of South Africa
EPS Earnings per share
eTOM enhanced telecom operations map
EUR Euro
EURIBOR Euro Interbank Offered Rate
EVD Electronic voucher distribution
EXCO Executive committee
FEC Forward Exchange Contract
*ARPU is measured on a monthly basis. The revenue (including interconnect fees but excluding connection fees and visitor roaming revenue) is divided by the weighted average subscriber base over the reported period.

FIFA Federation Internationale de Football Association
FIPPA Foreign Investment Promotion and Protection Act
GDP Gross domestic product
GHC Ghana cedi
GPRS General packet radio service
GRI Global Reporting Initiative
GSM Global system for mobile communications
HEPS Headline earnings per share
HIV/Aids Human immunodeficiency virus/acquired immune deficiency syndrome
HSDPA High speed downlink packet access
IAS International Accounting Standards
ICASA Independent Communications Authority of South Africa
ICT Information and communication technologies
IFC International Finance Corporation
IFRIC International Financial Reporting Interpretation Committee
IFRS International Financial Reporting Standards
IP Internet protocol
IRR Iranian riyals
IS Information Systems
ISO International Standards Organisation
ISP Internet service provider
ITIL Information technology infrastructure library
IVR Interactive voice response
JSE JSE Limited – the South African stock exchange
JIBAR Johannesburg Interbank Agreed Rate
King II King committee report on corporate governance 2002
LCs Letters of credit
Loerie South African Advertising industry’s accolades
LIBOR London Interbank Offered Rate
German Interbank Offered Bank
LTE Long-term evolution

MCharge MTN’s virtual recharge mechanism
MENA Middle East and North Africa region includes operations in Iran, Afghanistan, Syria, Yemen and Cyprus
MMS Multimedia messaging service
MNP Mobile number portability
MOU Minutes of use
MPLS Multiprotocol label switching
NCC Nigerian Communications Commission
NGN Next generation networking
NGN Nigerian naira
NIBOR Norwegian InterBank Offered Rate
NokNok MTN’s instant social messaging chat service, launched in 2007
NTC National Telecommunications Corporation
off-net Telephone calls originating and terminating on different networks
OIETAI Organisation for Investment Economic and Technical Assistance of Iran
on-net Telephone calls originating and terminating on the same network
PAT Profit after tax
PAYG Pay as you go
PIC Public Investment Corporation
postpaid/contract Services for which the subscriber has a contract and pays monthly
PTO Public telecommunications operator
prepaid Services for which the subscriber has paid in advance
PSTN Public switched telephone network
PWC PricewaterhouseCoopers
RICA Communication related information Act
SAICA South African Institute of Chartered Accountants
SARs South African Revenue Services
SARs Share Appreciation Rights Scheme
SDD Sudanese dinars

SEA South and East Africa includes operations in South Africa, Botswana, Swaziland, Uganda, Rwanda and Zambia
SHE Safety, health and environment
SIM Subscriber identity module
SME Small and medium enterprise
SMS Short message service
SP Service Provider
SPE Special purpose entities
STC Secondary taxation on companies
SPV Special purpose vehicle
STRATE Share Transactions Totally Electronic
subscriber** A customer who has participated in a revenue generating activity within the last 90 days
SYP Syrian pound
UCT University of Cape Town
Unisa University of South Africa
USD US dollar
UGX Uganda shillingVGC Communications Limited
VGC VGC Communications Limited
VoIP Voice over internet protocol
WECA West and Central Africa includes operations in Nigeria, Cameroon, Côte d’Ivoire, Ghana, Benin, Liberia, Guinea Republic, Guinea Bissau and Congo-Brazzaville
WiMax Worldwide interoperability for microwave access/broadband wireless technology
ZAR South African rand
ZCA Zambian Communications Authority
ZMK Zambian kwacha

** South Africa subscribers (and therefore ARPU’s) now include community payphones into prepaid and application providers into
postpaid. Prior periods have been adjusted for comparative purposes.