Group president and CEO’s statement
Emerging markets in Africa and
the Middle East are the world's
fastest-growing sectors for mobile
telecommunications. In addition, the
concept of connectivity in these territories
remains one of the most attractive
available business opportunities for
investors. Mobile communications is
also regarded as one of the main drivers
of universal access across emerging
markets, both through establishing a
highly successful pre-paid platform and
the ability to roll out mobile networks in
record time across vast geographic areas.
Given appropriate policies and a robust
yet stable regulatory environment,
mobile telecommunications is a genuine
enabler of economic growth and
socio-economic development. But this
can only happen in an environment
that attracts responsible investment
to establish reliable and pervasive
telecommunications infrastructure. It also
requires an integrated commercial and
sustainability mindset that acknowledges
the long-term socio-economic value of
empowered communities, inspired staff,
satisfied customers and an optimally
conserved natural environment.
MTN understands that sustainability
management is an interactive, longterm
process requiring our ongoing
commitment and focus, particularly
under expansionary conditions. MTN has
been exceedingly assertive in increasing
its footprint during the year as well
as capitalising on emerging market
opportunities in the Middle East. The
MTN Group's acquisition of Investcom LLC
has added Sudan, Republic of Guinea and
Guinea Bissau, Liberia, Benin and Ghana,
Yemen, Syria, Cyprus and Afghanistan to
the Group. Through this expansion process,
MTN now operates in 21 countries covering
a population of roughly 500 million and
serving over 40 million subscribers.
This ground-breaking acquisition has
positioned the Group well to achieve its
vision of being the pre-eminent mobile
operator in emerging markets.
While the integration has gone smoothly,
with satisfactory performance all round, the
expansion process has not been without
its challenges. With specific regard to
sustainability management, the acquisition
process has, at times, monopolised
our attention and directed our efforts
to integrating new members into the
Group. This targeted objective has briefly
diluted our focus on embedding suitable
sustainability management practices across
our established operations. A significantly
increased subscriber base, due to organic
growth and acquisitions, has placed
pressure on our existing infrastructure
and our employees' ability to reach all of
our sustainability objectives. Accordingly,
MTN management will concentrate on
embedding our sustainability framework
across existing and new operations in the
year ahead.
The MTN board approved a formal
sustainability reporting framework and
policy during the year, which will help
integrate sustainability principles in the
culture and operational fabric of all of
our operations. MTN continues to train
and encourage our staff, contractors and
suppliers to support MTN's sustainability
objectives and targets by adopting
acceptable sustainability practices for the
products and services MTN provides.
Our sustainability progress during
the reporting period is highlighted by
the following achievements:
Economic
- Our subscriber base increased from
23 million to 40 million.
- Capital investments amounted to
9,8 billion, an increase of 3 billion from
6,4 billion for the nine months end
December 2005.
- Total payments to various governments
including taxes and licence fees have
increased from 2,9 billion to 9,1 billion for
the nine months ended December 2005.
- MTN continues to support local
suppliers in each of its operations;
our total spending across the Group
amounted to R7,4 billion.
- Our BEE expenditure in South Africa
reached R1,9 billion, representing
29,22% of total procurement.
Social
- Total MTN Group payroll expenditure
amounted to R2,4 billion.
- Total MTN Group expenditure on
employee training in 2006 was
R133 million.
- Corporate social investments for the
year amounted to R73 million.
- MTN in South Africa achieved a BEE
profile rating of AA, improving on its
earlier BB rating. The AA rating details
our total BEE score at between 75% and
85%, compared to the BB rating of
between 45% - 55%.
- MTN South Africa invested R86 million
in entrepreneurial development
that benefited an estimated
4 000 individuals.
- The MTN Nigeria Foundation's rural
telephone project won the GSM
Association award for 'Best Use of
Phone in the Community'.
- MTN South Africa received the 'Progressive
Company of the Year' award at the Black
Management Forum Presidential Awards
for Business Leadership.
Environmental
- MTN South Africa implemented a
risk-based environmental management
system.
- MTN Group, the GSM Association and
Ericsson teamed up to pilot biofuels as
an alternative source of power for base
stations in Nigeria - the project aims
to demonstrate the potential of using
biofuels to replace diesel as a source of
power for mobile base stations located
beyond the reach of the electricity grid.
Despite the strides made to date,
MTN acknowledges that improvements
are needed. The following imperatives
will provide the context for setting
sustainability targets in the year ahead:
- Transferring skills, promoting sustainability
awareness and performance, firmly
embedding sustainability management in
all operations and promoting awareness
of sustainability issues among staff and
suppliers.
- Establishing local committees to oversee
the sustainability management process.
- Launching local MTN foundations to
pursue corporate social responsibility
initiatives in our new emerging market.
- Promoting a unified culture
characterised by diversity and equity in
MTN's expanded workplace.
- Strengthening our risk management
structures and implementing
whistle-blowing hotlines and forensic
capabilities in our emerging operations.
- Improving stakeholder communication
and interaction at all levels.
- Continuing to develop local supplier
support, expanding as far as possible
the procurement of high-value goods
from local suppliers.
- Improving and monitoring the frequency
and quality of stakeholder engagement.
- Achieving ISO and OHSAS (occupational
health and safety assessment series)
certification across our operations.
- Implementing and monitoring
key environmental management
performance indicators.
- Promoting better communication on
sustainability with staff, customers and
suppliers of recycling facilities.
- Expanding product stewardship
initiatives and promoting the
responsible use of cellphones in our
markets.
- Developing and implementing
environmental management practices
focused on responsible energy, water
and material use.
Corporate sustainability initiatives can
help create the conditions required to
stimulate the use of communication
services and products tailored for
significant portions of emerging
markets. Customers in these markets
have limited disposable income but
really need communication tools. Given
its leadership position in African and
Middle Eastern telecommunications
markets, the MTN Group will optimise
commercial value for its shareholders
and substantially enhance its growth
prospects by securing important
emerging markets. In addition, with
corporate sustainability being a core
focus for the Group in the year ahead,
MTN will endeavour to build sustainable
relationships with local communities,
suppliers, governments and private
sector partners in our new operational
territories.
A strategic imperative in galvanising
the MTN Group culture, fostering
cross-cultural skills know-how and
maintaining quality service standards
across the new operational territories is
to align corporate sustainability practices
and performance indicators across all
operations. This will be achieved by
embedding the Group sustainability
framework, risk framework, leadership
programmes, human resource strategy
and establishing local MTN Foundations
where appropriate.
MTN will continue to measure and
monitor our impacts. Where appropriate,
we will refine our sustainability objectives
so that the measurement of successful
sustainability practices becomes
as tangible as the measurement of
commercial results. In this way, MTN will
pursue the creation of responsible,
integrated stakeholder value across all
stakeholder groups.
Phuthuma Nhleko
Group President and CEO
28 March 2007
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