| 3G |
Third generation |
| ARPU |
Average revenue per user |
| BEE |
Black economic empowerment |
| BMF |
Black Management Forum |
| BSC |
Base station controller |
| BTS |
Base transceiver station |
| CEO |
Chief executive officer |
| CFA |
Communaute Financiere Africaine franc |
| CSR |
Corporate social responsibility |
| DVB-H |
Digital video broadcasting-handheld |
| DVB |
Digital video broadcasting |
| EBITDA |
Earnings before interest, tax, depreciation and amortisation |
| ECA |
Electronic Communications Act |
| EDGE |
Enhanced data for GSM evolution |
| EMF |
Electromagnetic frequency |
| EMS |
Environmental management system |
| EPS |
Earnings per share |
| ERP |
Enterprise resource planning |
| EXCO |
Executive committee |
| FIFA |
Federation Internationale de Football Association |
| GDP |
Gross domestic product |
| GHC |
Ghana cedi |
| GPRS |
General packet radio service |
| GRI |
Global Reporting Initiative |
| GSM |
Global system for mobile communications |
| HEPS |
Headline earnings per share |
| HIV/AIDS |
Human immuno deficiency virus/acquired immune deficiency syndrome |
| HSDPA |
High-speed downlink packet access |
| IAS |
International Accounting Standards |
| ICASA |
Independent Communications Authority of South Africa |
| ICT |
Information and communication technologies |
| IFRS |
International Financial Reporting Standards |
| IP |
Internet protocol |
| IRR |
Iranian riyals |
| ISO |
Internation Standards Organisation |
| ISP |
Internet service provider |
| JSE |
JSE Limited – the South African stock exchange |
| Kbps |
Kilobytes per second |
| King II |
King committee report on corporate governance 2002 |
| MAN |
Metropolitan area network |
| MENA |
Middle East and North Africa includes operations in Iran, Afghanistan, Syria,
Yemen, Sudan and Cyprus |
| MMS |
Multimedia messaging service |
| MNP |
Mobile number portability |
| MSC |
Mobile switching centre |
| MSS |
Mobile switching system |
| MVNO |
Mobile virtual network operator |
| NGN |
Nigerian naira |
| NQF |
National Qualifications Framework |
| Off-net |
Telephone calls originating and terminating on different networks |
| OHSAS |
Occupational Health and Safety Assessment Series |
| On-net |
Telephone calls originating and terminating on the same network |
| PAT |
Profit after tax |
| Postpaid/contract |
Services for which the subscriber has a contract and pays monthly |
| Pre-paid |
Services for which the subscriber has paid in advance |
| SABC |
South African Broadcast Corporation |
| SACTA |
South Africa Cellular Telecommunications Association |
| SDD |
Sudanese dinars |
| SEA |
South and East Africa includes operations in South Africa, Botswana,
Swaziland, Uganda and Rwanda |
| SHE |
Safety, health and environmental |
| SIM |
Subscriber identity module |
| SME |
Small and medium enterprise |
| SMS |
Short message service |
| Subscriber |
Mobile customer receiving or making a call within a 90-day period |
| UASL |
Unified Access Service Licence |
| UNICEF |
United Nations Children’s Emergency Fund |
| VCT |
Voluntary counselling and testing |
| VGC |
VGC Communications Limited |
| VoIP |
Voice over internet protocol |
| VSAT |
Very small aperture terminal |
| WECA |
West and Central Africa includes operations in Nigeria, Cameroon,
Côte d’Ivoire, Ghana, Benin, Liberia, Guinea Republic, Guinea Bissau and
Congo-Brazzaville |
| WiFi |
Wireless fidelity – allows laptops in hotspots to access the internet |
| WiMax |
Worldwide interoperability for microwave access/broadband wireless
technology |
| WWF |
Leading international nature conservation organisation |
